Technical Program Manager

Posted 1ds ago

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Job Description

Technical Program Manager driving cross-functional delivery of booking, cancellation, reservation, and service systems. Supporting Web, iOS, and Android engineering teams at a leading online marketplace.

Responsibilities:

  • Own program execution for cancellations, reservations, and services initiatives; track milestones, surface risks, and drive resolution across Web, iOS, and Android engineering teams
  • Partner with Engineering Managers, Tech Leads, and Product Managers to align roadmaps, sequence work, and keep cross-team dependencies visible and unblocked
  • Drive delivery of cancellation policy systems, reservation management flows, customer service tooling, and related trust and support infrastructure
  • Run regular program cadences, including standups, cross-functional syncs, and stakeholder updates
  • Identify and mitigate technical and execution risks before they become blockers
  • Contribute to bi-annual product release planning by managing assigned workstreams through the full product lifecycle
  • Translate complex technical work into clear status communications for engineering directors and senior leadership
  • Work within a core engineering organization supporting an online marketplace's booking, change, cancellation, and service-delivery systems

Requirements:

  • 7+ years of Technical Program Management experience
  • Track record of driving cross-functional software programs to completion
  • Experience working on consumer-facing product surfaces
  • Ability to understand and reason about technical systems, including frontend/backend integrations and multi-platform delivery (Web, iOS, Android)
  • Strong stakeholder management skills; able to lead through influence without direct authority
  • Comfort operating in ambiguity; able to create structure and keep programs moving
  • Excellent written and verbal communication; able to synthesize complex tradeoffs and present at the right level for any audience
  • Preferred: Experience with reservations, cancellation flows, customer service tooling, or trust and safety systems
  • Preferred: Experience with high-scale consumer platforms
  • Must be authorized to work in the U.S. without sponsorship

Benefits:

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)