Staff Field Solutions Engineer
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Field Solutions Engineer supporting Shield AI’s Hivemind autonomy software for defense customers. Translating missions into feasible solutions through technical sales, demonstrations, proposals, and integration support.
Responsibilities:
- Serve as a customer-facing technical expert for Hivemind autonomy solutions.
- Support customer discovery, technical briefings, demonstrations, technical interchange meetings, and capture activities.
- Translate customer mission needs, CONOPs, operational objectives, and integration constraints into credible Hivemind solution concepts.
- Partner with Business Development and Capture teams on RFIs, RFPs, proposals, white papers, demos, and customer-facing technical narratives.
- Explain Hivemind capabilities, limitations, roadmap considerations, and integration requirements to varied audiences.
- Develop and maintain technical sales assets, including capability briefs, demo scripts, solution templates, FAQs, white papers, and briefing materials.
- Collaborate with Product, Engineering, Customer Engagement, and Program teams on requirements, risks, roadmap gaps, and field feedback.
- Help customers evaluate autonomy for operational effectiveness, mission planning, force modernization, and fielded mission outcomes.
- Ensure customer-facing materials accurately reflect current capabilities, constraints, and roadmap timing.
- Monitor developments in autonomy, AI, unmanned systems, mission software, and defense technology.
- Build trusted customer and internal stakeholder relationships.
- Operate independently across complex customer engagements while keeping stakeholders aligned.
Requirements:
- 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, defense software, aerospace, or related technical customer-facing roles.
- Strong technical understanding of autonomy, AI-enabled systems, mission software, unmanned systems, robotics, or complex defense technology systems.
- Experience supporting customer-facing technical engagements, including demos, briefings, proposal support, integration discussions, technical interchange meetings, or operational workshops.
- Ability to translate customer mission needs into technically feasible solution concepts, requirements, demos, and product feedback.
- Strong written and verbal communication skills for technical, operational, commercial, and leadership audiences.
- Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams.
- Strong judgment in representing product capabilities, limitations, and roadmap dependencies.
- Demonstrated ability to build trust with customers and internal stakeholders.
- Ability to manage ambiguity, prioritize competing demands, and execute independently in a fast-paced environment.
- Willingness and ability to travel for customer engagements, demonstrations, exercises, and internal meetings.
- Preferred: prior military, defense, aerospace, robotics, unmanned systems, or advanced technology experience.
- Preferred: direct experience with U.S. Navy or U.S. Air Force customers, programs, or operational units.
- Preferred: experience with autonomous systems and autonomy workflows, mission planning, system integration, and operational evaluation.
- Preferred: hands-on experience with Python, C++, Linux, APIs, SDKs, autonomy software, robotics middleware, or technical prototyping.
- Preferred: ability to create reusable technical content.
Benefits:
- Bonus
- Benefits
- Equity
- Temporary benefits package applicable after 60 days of employment for temporary employees
- Remote work arrangement
- Equal employment opportunity and accommodation support
Similar Jobs
Field Service Engineer – Diagnostic Imaging, Vascular, Surgery X-Ray, Mammography
Field Service Engineer maintaining and repairing GE HealthCare diagnostic imaging systems across the UK Midlands. Providing home-based remote diagnostics alongside customer-site service, travel, and weekend callouts.
Field Engineer 2
Field Engineer installing, maintaining, and repairing GE medical imaging equipment in Dallas. Providing customer-site troubleshooting, technical support, and service for healthcare systems.
Field Service Technician – Heavy Equipment
Field Service Technician repairing and maintaining earthmoving equipment for a multi-state excavation contractor. Diagnosing electrical, mechanical, and hydraulic issues while traveling continuously to project sites.
Field Service Engineer 3
Field Service Engineer maintaining and repairing GE HealthCare medical equipment in New Mexico. Leading customer escalations, field engineers, account support, and equipment training.
Maritime IT Field Service Technician
Maritime connectivity company technician installing and supporting VSAT, Starlink, and L-band systems aboard vessels and offshore platforms. Providing onboard IT integration, troubleshooting, documentation, and customer handover support.
Field Service Engineer – New England
Field Service Engineer installing and repairing Beckman Coulter diagnostic instruments across New England. Providing technical support, preventive maintenance, training, and customer service for clinical laboratories.
Field Service Technician – 100% Travel
Field Service Technician repairing and replacing components across Invenergy’s renewable-energy power infrastructure fleet. Traveling four weeks at a time, training site personnel and leading safe field-service operations.
Sprinkler Service Engineer
Field Service Engineer maintaining commercial and residential sprinkler systems for PTSG, a UK fire safety services provider. Servicing, testing, repairing, and troubleshooting systems across the North West.
Field Service Technician II – Data Center
Field Service Technician servicing Nortek’s data center cooling systems across the United States. Commissioning, repairing, and troubleshooting mechanical and electrical equipment at customer job sites.
Field Service Engineer
Field Service Engineer installing and commissioning high-pressure food processing systems for JBT Marel. Troubleshooting hydraulics, leading site projects, training customers, and supporting global installations with extensive travel.
Risk Field Engineer
Property Risk Engineer conducting technology-driven HPR surveys for commercial properties. Assessing fire protection, loss expectancy, and mitigation strategies while advising clients on property risks.
Field Application Engineer – Microgrid, BESS, Distributed Energy Resource, Data Center
Field Application Engineer helping AEC firms specify PowerSecure microgrid, BESS, and distributed-energy solutions. Advising on designs, standards, technical tradeoffs, and sales justifications across U.S. markets.
Field Application Engineer – Strategic Account
Field Application Engineer supporting strategic European electronics accounts for Molex, a global connector and interconnect supplier. Driving technical demand, design wins, and profitable growth across connectivity, electrification, and power infrastructure applications.
Field Service Technician – Travel-Based
Field Service Technician commissioning, maintaining, and troubleshooting CV Technology’s fire and explosion protection systems. Providing customer training, emergency service, reporting, and extensive travel across North America.
Field Service Engineer
Field Service Engineer responsible for maintaining health and care technology equipment. Working with customers in their homes to ensure reliable service and care.
Technical Service Engineer – Aseptic Packaging
Technical Service Engineer specializing in aseptic packaging, focusing on installation, maintenance, and customer support. Responsible for mechanical and electrical equipment operations across customer sites.
Service Engineer
Creating and implementing support plans for customer support projects at Teradyne. Focused on reducing equipment downtime and providing technical expertise for electronic devices.
Senior Field Application Engineer
Senior Field Application Engineer familiar with semiconductor products and applications. Collaborating with customers, handling technical support, and driving business growth in semiconductor field.
Field Trial Engineer
Field Trial Engineer managing product trials, collaborating with partners and internal teams at Vontier. Ensuring successful deployment and feedback synthesis for product improvements.
Patient Monitoring, Telemetry, Diagnostic Cardiology Field Engineer 1
Field Engineer I performing Preventative Maintenance and basic troubleshooting for medical equipment at GE HealthCare. Assisting in installation and resolving customer issues while driving customer satisfaction.