AI Field Engineer – Enterprise
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Job Description
AI Field Engineer deploying Fireworks AI’s open-model GenAI platform for enterprise customers. Building production integrations, guiding model strategy, and driving technical enterprise deals.
Responsibilities:
- Lead technical discovery calls
- Scope proofs of concept
- Run load tests and evaluations to validate model architecture and deployment configuration
- Build end-to-end POCs and production integrations inside customer environments
- Navigate customer infrastructure, security requirements, and organizational constraints
- Guide customers on model selection, fine-tuning strategy, and evaluation frameworks
- Move customers from open-model exploration to production at scale
- Manage multi-stakeholder enterprise relationships
- Identify technical champions and align stakeholders to move deals forward
- Feed recurring customer pain points and deployment patterns back into the product roadmap
- Drive enterprise deals from discovery through production deployment
Requirements:
- 3+ years in client-facing AI/ML roles
- Deep hands-on experience with LLM inference and/or training
- Working knowledge of open-model frameworks: vLLM, SGLang, and TensorRT-LLM
- Experience with LLM fine-tuning; SFT minimum, with DPO/RFT a strong plus
- Closed-model/API-wrapper-only experience will not clear the bar
- Proven ability to ship production code inside a customer's environment
- Strong Python skills
- Experience with GPU and cloud infrastructure on AWS, Azure, or GCP
- Comfort with Kubernetes
- Executive presence and enterprise navigation
- Ability to deep-dive with an ML engineer and present trade-offs to a VP the same day
- Pre-sales or customer-facing field engineering experience, such as FDE, Applied AI Engineer, or Solutions Architect
- Pure SWEs without customer-facing exposure are not a fit
Benefits:
- Meaningful equity on top of OTE
- H-1B transfers sponsored
- TN sponsored
- O-1 sponsorship considered case-by-case
- Remote-friendly work arrangement
- Offices in San Mateo, CA and New York, NY
- Client-facing exposure from week 1–2
- Opportunity to push PRs to the Fireworks codebase
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