Field Service Engineer
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Field Service Engineer installing, repairing, and supporting Thermo Fisher Scientific analytical instruments. Serving research, industrial, and healthcare customers while traveling within China.
Responsibilities:
- Install, maintain, troubleshoot, and repair sophisticated analytical and scientific instruments
- Deliver excellent service to customers across research, industrial, and healthcare settings
- Diagnose equipment issues down to component level
- Provide customer service and respond to customer needs with short notice
- Train and support customers on equipment operation
- Document service activities and prepare detailed reports
- Meet customer satisfaction goals
- Travel 50-75% within the assigned territory
Requirements:
- Advanced Degree, no prior experience required, or Bachelor's Degree plus 2 years of hands-on technical experience installing, troubleshooting and repairing complex analytical instruments
- Preferred fields of study: Electronics, Engineering, Physics, Chemistry, or related technical field
- Additional relevant certifications are advantageous
- Strong electronics and mechanical troubleshooting skills with ability to diagnose issues down to component level
- Experience with ultra-high vacuum systems and high voltage equipment preferred
- Excellent customer service and communication skills, both written and verbal
- Strong organizational and time management capabilities
- Proficiency with Microsoft Office suite and service management software
- Ability to read and interpret technical documentation and schematics
- Valid driver's license and ability to travel up to 50-75% within assigned territory
- Physical ability to lift up to 50 lbs and work in various laboratory environments
- Proficiency in English required; additional languages beneficial
- Strong problem-solving abilities and capacity to work independently
- Adherence to safety protocols and quality standards
- Ability to respond to customer needs with short notice
- Ability to effectively train and support customers on equipment operation
- Experience documenting service activities and preparing detailed reports
- Demonstrated success in meeting customer satisfaction goals
Benefits:
- Fully remote work arrangement
- Standard Monday–Friday work schedule
- Opportunities to work with advanced technology
- Career development opportunities
- Work contributing to scientific advancement and innovation
Similar Jobs
Field Service Engineer
Field Service Engineer installing, repairing, and maintaining Intuitive’s robotic-assisted surgery systems across Austria. Supporting hospitals, customers, product training, and regional service improvements.
Refrigeration Field Engineer – Commissioning Agent
Refrigeration Field Engineer commissioning supermarket HVACR and EMS systems for CBES, an integrated engineering services firm. Supporting construction projects, system testing, troubleshooting, and client acceptance.
Electrical Estimator, Field Engineer
Electrical estimator and field engineer estimating and coordinating industrial oilfield construction projects for NANA Regional Corporation. Managing bids, budgets, schedules, technical deliverables, and project execution.
Field Service Engineer
Field Service Engineer installing, calibrating, and troubleshooting Sartorius life-science equipment in the Boston area. Providing on-site and remote customer support while maintaining service quality and compliance.
Field Service Technician
Field Service Technician diagnosing and repairing Analogic’s aviation security screening and medical equipment near Port Huron. Maintaining customer service, reports, tools, and preventive maintenance in the field.
Field Service Technician
Field Service Technician servicing retail electromechanical equipment and self-checkout systems for NCR Voyix. Installing, maintaining, and repairing customer equipment across an assigned territory.
Field Service Engineer
Field Service Engineer installing, repairing, and certifying Thermo Fisher analytical instruments. Supporting research, university, and industrial customers across Norway and the Nordic region.
AI Field Engineer – Enterprise
AI Field Engineer deploying Fireworks AI’s open-model GenAI platform for enterprise customers. Building production integrations, guiding model strategy, and driving technical enterprise deals.
Field Service Technician – 100% Travel
Field Service Technician repairing and replacing major components across Invenergy’s renewable energy fleet. Training site personnel and troubleshooting mechanical, electrical, and hydraulic systems during rotational travel.
Field Service Technician – 100% Travel
Field Service Technician performing major component replacements and repairs across Invenergy’s renewable and power infrastructure fleet. Traveling in four-week rotations to train teams, troubleshoot equipment, and maintain safety.
Field Service Engineer – Customer Technical Services
Field Service Engineer supporting Amcor packaging equipment, filling lines and automation at customer plants. Conducting maintenance, troubleshooting, training and root-cause investigations across six U.S. states.
Service Engineer
Service Engineer servicing and repairing stairlifts, micro-lifts, and goods lifts for Stannah, a lifting-equipment manufacturer. Covering customer routes across London and South East London.
Field Service Engineer – Electron Microscopy
Field Service Engineer maintaining and repairing electron microscopes for Thermo Fisher Scientific. Supporting Irish customers through installations, troubleshooting, training, and technical service.
Field Service Technician
Servicetechniker für Wärmepumpen bei Viessmann Climate Solutions. Inbetriebnahme, Wartung und Störungsbehebung im Kundendienst der Region Leipzig.
Field Service Technician
Field Service Technician servicing heating systems and heat pumps for Viessmann Climate Solutions. Diagnosing faults, conducting maintenance, and supporting customers across Vienna, Lower Austria, and Burgenland.
Field Service Engineer II – LSG
Field Service Engineer installing, troubleshooting, and repairing analytical instruments for Thermo Fisher Scientific. Supporting research, industrial, and healthcare customers across Northern Ireland.
Field Service Technician
Field Service Technician troubleshooting and installing Harpak-ULMA packaging equipment, especially multi-head weighers. Providing extensive on-site customer support across a 70-85% travel territory.
Field Service Engineer
Field Service Engineer installing and maintaining Advanced Sterilization Products’ sterilization systems. Supporting healthcare facilities through troubleshooting, repairs, compliance documentation, and customer service.
Field Service Technician
Remote Field Service Technician installing, repairing, and troubleshooting ProMach’s automated packaging machinery. Training customers and supporting field service across California and the United States.
Network Engineer – Field Support
Network Engineer supporting customer SD-WAN, Meraki, Cradlepoint, and satellite connectivity deployments. Providing remote engineering guidance to field technicians for New Era Technology’s enterprise solutions.