Field Service Technician
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Job Description
Field Service Technician diagnosing and repairing Analogic’s aviation security screening and medical equipment near Port Huron. Maintaining customer service, reports, tools, and preventive maintenance in the field.
Responsibilities:
- Diagnose errors, technical problems, and determine proper solutions
- Perform electronic and mechanical repair troubleshooting
- Maintain technical product knowledge
- Document and produce timely, detailed service reports
- Exceed company and customer requirements
- Respond to customer needs and build positive relationships
- Maintain tools and calibrated equipment
- Meet daily service needs at assigned sites and locations
- Plan and perform repairs and preventive maintenance independently in the field
- Schedule work based on field needs
- Cover Port Huron, Michigan and surrounding areas
- Travel domestically and internationally by plane as needed
Requirements:
- High School Diploma or equivalent
- Minimum of 3–5 years' experience in troubleshooting and repair
- Exceptional at managing time and able to complete assigned small field projects
- Technically savvy; innovative, quick to learn and adapt to new technology
- Professional demeanor and customer focused
- Demonstrated professional written and oral communication skills
- Flexible and open to a fluid schedule and working environment
- Must pass a criminal background check, drug test, pre-employment physical, and credit check
- Ability to safely and successfully perform the essential physical functions of the job
- Ability to safely and successfully meet essential qualitative and/or quantitative productivity job standards
- Must obtain and maintain an Airport ID Badge in compliance with the Airport Security Plan and TSA regulations
- Must obtain and maintain the necessary public trust security clearance (eApp)
- Must be authorized to access and handle Sensitive Security Information (SSI)
- Valid driver's license and dependable transportation
- Ability to travel up to 10% of the time by plane domestically and internationally
- Required Real ID and Passport for international travel
- U.S. citizenship or permanent residency (green card) required
- Must be able to work overtime and variable hours as required by business needs
- Certified trade training preferred
Benefits:
- Competitive compensation and benefits program
- 401K with company match vested immediately
- HSA/FSA match
- 8 weeks paid parental leave
- Healthcare for now and healthcare as your family and health change
- Continuous Education Pathways
- Opportunity to grow with Analogic
- Global team environment
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