Field Service Engineer
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Job Description
Field Service Engineer installing, repairing, and calibrating SP Industries scientific equipment. Traveling extensively across the Mid-Atlantic to provide autonomous customer technical support.
Responsibilities:
- Perform equipment installation, troubleshooting, repair, and maintenance
- Assist with equipment testing, start-up, and validation activities
- Supervise and/or execute field installation and testing of equipment
- Provide customer technical support by phone, online, or in the field
- Act as the single point of contact for customers
- Solicit internal technical support as needed
- Manage subcontractors as needed
- Maintain broad equipment, process, and manufacturing knowledge
- Work independently with minimal technical supervision
- Autonomously troubleshoot various models of SP Scientific equipment
- Follow health, safety, and environmental procedures
- Report unsafe conditions, equipment defects, accidents, and incidents
- Attend required health, safety, and environmental training
- Assist in investigating accidents and incidents
Requirements:
- Based in New Jersey and able to support customers across NJ, NY, PA, MD, DE, and other locations as needed
- Approximately 90% travel, including overnight stays
- Experience in refrigeration, compressors, and systems
- Ability to read and interpret blueprints, electrical, pneumatic, and hydraulic schematics
- Experience with troubleshooting and repair of freeze-dryers is a plus
- Able to independently coordinate/perform installation of complex, structural capital equipment
- Able to assemble complex, often large, mechanical assemblies
- Independent troubleshooting of complex mechanical and refrigeration systems
- Able to perform manufacturing processes such as brazing and welding
- Able to decipher electrical, mechanical, and process flow schematics independently
- AAS in electrical, mechanical, or mechanic disciplines or equivalent work experience
- Refrigeration EPA Universal Card required, or can be obtained 120 days post hire
- Basic understanding of PLC controls including ladder logic
- Familiarity with test equipment
- Familiarity with hand tools
- Plumbing, including piping and brazing
- Electrical/electronic knowledge
- Understanding of technical instructions, schematics, blueprints, and specifications
- Mechanical skills
- Computer skills
- Degree or certificate from an approved two-year college or technical school in a related field, five years related experience, or equivalent education and experience
Benefits:
- Life insurance
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid Time Off annually
- Paid Holidays
- Career Advancement Opportunities
- Tuition Assistance
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