Subscription Management Solution Architect
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Job Description
Subscription Management Solution Architect engaging with implementation teams to manage end-to-end solution design. Conducting requirements gathering, performing FIT/GAP analysis, and supporting customer throughout project lifecycle.
Responsibilities:
- The Subscription Management Solution Architect works closely with the implementation team and the client to manage the end-to-end solution design
- Conduct requirements gathering and analysis sessions with clients
- Perform FIT/GAP analysis on business requirements
- Document gathered software requirements/user stories and review the list of requirements/user stories with client for sign-off
- Design and document sound functional and technical solutions, including process flows, technical customizations, and integrations, based on customer requirements
- Work with the customer to get sign-off
- Perform customer demos throughout project lifecycle
- Configure and test Oracle Subscription Management to meet the approved designs
- Perform testing of end-to-end solutions in conjunction with development team and client
- Support the customer with regular calls to answer functional and technical questions
Requirements:
- 5 years Order to Cash experience within a professional services organization
- 3 years delivering billing solutions
- Experience in at least one of the subscription billing products; Zuora, Recurly, Salesforce, Oracle
- 3 years of customer-facing solution delivery and/or business consulting experience
- Demonstrated ability to lead business discussions with customers and architect the solutions and best practices to implement it
- Experience in requirements gathering, use cases documentation, business analysis, systems design, and implementation
- Experience with solution implementation in the areas of billing and/or order-to-cash
Benefits:
- Competitive compensation package
- Health, vision, dental, life & disability insurance
- Flexible, collaborative work environment with a commitment to work/life balance
- Full remote and hybrid options depending on location
- Learn and challenge yourself in a fast-paced, growing tech company
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