Supervisor Scheduling – Telecommunications, Neurology
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Job Description
Supervisor Scheduling/Telecommunications managing the Master Schedules for Neurology department. Handling incoming calls and managing scheduling protocols in a remote setting.
Responsibilities:
- Handle incoming calls to departments centralized appointment scheduling lines
- Communicate changes to physician master schedules
- Update scheduling protocol and manual as needed
- Monitor ACD reports daily
- Manage staffing, personnel issues, reporting and planning
- Assist with front desk duties in clinical practice as needed
Requirements:
- High school diploma or equivalent
- 2 years of experience in Computerized Appointment Scheduling
- 1 year of managerial experience
- Communication skills
- IDX knowledge
- Interpersonal Communication
- Multitasking
- Organizing
- Workload Prioritization
Benefits:
- Up to 22 days of vacation
- 10 recognized holidays
- Sick time
- Competitive health insurance packages with priority appointments and lower copays/coinsurance
- Free Metro transit U-Pass for eligible employees
- Defined contribution (403(b)) Retirement Savings Plan with employee and university contributions
- Wellness challenges
- Annual health screenings
- Mental health resources
- Mindfulness programs and courses
- Employee assistance program (EAP)
- Financial resources
- Access to dietitians
- 4 weeks of caregiver leave to bond with your new child
- Tuition coverage for you and your family
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