Supply Chain Support Manager
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Job Description
Supply Chain Support Manager optimizing inventory, purchasing, suppliers, and reporting for Costa Vida, a fast-growing Mexican-inspired restaurant brand. Supporting its US restaurant network remotely.
Responsibilities:
- Monitor inventory levels and product availability across the business
- Review inventory movement, usage, and demand data to identify shortages, excess inventory, and supply risks
- Support forecasting and replenishment planning
- Investigate inventory discrepancies and reconcile incoming and outgoing product movement
- Manage and monitor purchase orders from creation through fulfillment
- Review orders for accuracy, pricing, quantities, completeness, and delivery requirements
- Track open orders and follow up on late, missed, or incomplete shipments
- Coordinate with suppliers and internal teams to resolve order and fulfillment issues
- Maintain supplier relationships and monitor supplier performance
- Escalate and resolve supplier issues affecting product availability or restaurant operations
- Support supplier negotiations and identify pricing, terms, and efficiency improvements
- Maintain supply chain reports and trackers using Excel or Google Sheets
- Analyze inventory, purchasing, supplier, and shipment data
- Develop reporting on supply chain performance
- Identify cost-saving opportunities and recommend process improvements
- Coordinate day-to-day priorities of a small supply chain team
- Partner with internal stakeholders to communicate supply chain needs and issues
- Own operational problems through resolution
- Improve processes, documentation, reporting, and overall efficiency
Requirements:
- 3–5+ years of experience in supply chain, procurement/purchasing, inventory management, supply planning, or a related field
- Strong hands-on experience with inventory management and purchasing/procurement
- Experience working directly with suppliers and managing purchase orders
- Strong analytical skills and comfort working with large amounts of operational data
- Advanced proficiency in Excel or Google Sheets
- Experience with ERP, inventory management, purchasing, or supply chain systems
- Strong attention to detail and ability to identify discrepancies
- Strong problem-solving skills with a proactive, ownership-oriented approach
- Excellent written and verbal English communication skills
- Ability to work independently in a remote environment while collaborating with a US-based team
- Comfortable working during US business hours
- Previous experience leading, supervising, or mentoring supply chain team members is preferred
- Experience in restaurants, food & beverage, FMCG/CPG, retail, food manufacturing, distribution, or another inventory-heavy environment is preferred
- Experience with demand or supply planning and forecasting is preferred
- Experience managing supplier performance and negotiating with vendors is preferred
- Experience identifying cost-saving or process-improvement opportunities is preferred
- Experience leading or supporting a small team is preferred
- Familiarity with BI or reporting tools is a plus
Benefits:
- Fully remote work arrangement
- Full-time employment
- Opportunity to work with a US-based team
- Written assessment to evaluate practical skills relevant to the role
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