Surveying Quality Manager
Posted 74ds ago
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Job Description
Surveying Quality Manager focused on compliance and technical guidance within e.surv, part of the LSL Property Services Group. Collaborating with multiple teams to enhance surveyor compliance and quality assurance.
Responsibilities:
- Maintain and enhance e.surv’s internal policies and controls with Quality and Technical teams
- Work closely with Customer Care to mitigate against and reflect on indemnity claims
- Work with the Project Team as a subject matter expert on internal products
- Attend regular internal meetings
- Monitor and react to industry news and policy changes
- Contribute to articles and analysis of industry press
- Create and issue regular guidance to internal stakeholders
- Answer internal technical and policy queries within SLA agreement
- Support Learning and Development in creating learning material for internal compliance
- Become a Technical and Quality lead within the e.surv B2C environment
- Contribute to audit and quality compliance
- Input on contracts, with relation to SME lead on B2C Products
- Support with internal risk reports and dashboards used across the business
- Become one of the subject matter experts for internal policies and processes
- Contribute to quarter end, month end and key milestone reporting
- Use analytical skills to interpret and analyse data, identify trends, and generate actionable recommendations
Requirements:
- Detailed knowledge of RICS “Red Book” requirements
- Knowledge of current trends and emerging issues in residential surveying and valuation
- Proven practical expertise in completing a wide range of valuation and survey instructions
- Minimum AssocRICS, (MRICS. FRICS desirable)
- Valuer Registration Scheme accreditation
Benefits:
- Regular national travel may be required
- Presence in the Kettering Office (NN15 6PP) to suit business needs




















