Senior Contract Manager
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Job Description
Senior Contract Manager managing client contract requests for Mercer. Collaborating with legal professionals and internal stakeholders to improve sales contracting process.
Responsibilities:
- Monitor the intake mailbox for new Client Contract Requests (CCRs) including the initial review of new agreements submitted via CRM tool
- Schedule and facilitate internal stakeholder calls with key internal stakeholders to discuss go forward approach, assignments, timeline and other contract strategies
- Provide guidance and redlined responses on certain agreements based on SME input and resources
- Track the status of open CCRs and provide summary updates in order to assist in effectively closing opportunities and capturing key performance metrics
- Actively follow up on the status of CCRs to influence the number of days it takes to execute a contract, which helps our business realize revenue earlier
- Become an expert user of the CRM platform and related tools and support adoption and other change management efforts
- Develop process improvements in order to continuously improve the effectiveness of the core function and objectives of the team
- Learn the various Mercer businesses and the key legal issues they face.
Requirements:
- Paralegal, attorney or relevant contract management experience
- Bachelor’s degree plus 5 years in a corporate office or professional services firm preferably in the area of contract review
- Minimum of 3 years of supervisory experience
- Strong written and verbal communication and interpersonal skills with the ability to quickly build credibility and gain confidence at all levels in the organization
- Strong attention to detail and solid follow through, with the ability to set and deliver on priorities and multiple open projects in a fast-paced environment
- Understanding of legal and contract terminology
- Proficiency with Microsoft 365 software programs
Benefits:
- Health and welfare benefits
- Tuition assistance
- 401K savings and other retirement programs
- Employee assistance programs
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