Talent Acquisition Operations Lead
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Job Description
Talent Acquisition Operations Lead managing onboarding, ATS operations, compliance, analytics, and vendors. Supporting TaskUs’s outsourced digital services and customer experience operations.
Responsibilities:
- Lead and mentor the talent acquisition operations team
- Set performance expectations and conduct regular performance evaluations
- Oversee and optimize end-to-end onboarding processes, including background checks, contract management, hiring activity, and onboarding documentation
- Manage, configure, and optimize the applicant tracking system (ATS)
- Collaborate with IT and vendor partners on ATS requirements and compliance
- Provide ATS training and user support
- Develop recruitment metrics, analytics reports, and KPI tracking
- Use data-driven approaches to identify trends, optimize processes, and support decision-making
- Ensure compliance with labor laws, regulations, and company policies
- Establish and update talent acquisition policies and procedures with legal and HR teams
- Manage internal, external, and client audits, including information collation and presentation
- Evaluate, implement, and manage recruitment technologies and tools
- Manage relationships with background check, assessment, payroll, and other external vendors
- Improve the candidate experience from application through onboarding
- Drive continuous improvement, automation, operational excellence, reduced time-to-fill, and improved quality of hires
- Collaborate with recruiters, HR teams, hiring managers, legal teams, IT, and other stakeholders
Requirements:
- Experience in managing and developing teams in a fast paced environment
- Experience and knowledge of onboarding, applicant tracking systems (ATS), and recruitment technologies
- Experience with contracting, background check completion, and onboarding documentation management
- Proficiency in data analysis, metrics reporting, and recruitment analytics
- Strong understanding of employment laws, regulations, and compliance best practices
- Experience with audit activity ensuring candidates are compliant with relevant standards
- Excellent communication, collaboration, and stakeholder management skills
- Proactive, innovative, and forward-thinking mindset
- Ability to improve processes and stay updated on industry trends and emerging technologies
Benefits:
- Competitive industry salaries
- Comprehensive benefits packages
- Employee well-being support
- Inclusive environment
- Internal mobility opportunities
- Professional growth at all stages of an employee's career
- Reasonable accommodations in the hiring process
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