Technical Analyst
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Job Description
Technical Analyst delivering scalable data solutions and insights for mid-market customers at Brandwatch. Collaborating with customers and internal teams to solve complex technical challenges.
Responsibilities:
- Become an advanced user of the Brandwatch product suite, applying a hands-on and forward-thinking approach to solving customer data framework and setups
- Partner with customers and internal stakeholders to design and implement technical solutions aligned to customer objectives
- Build and deliver scalable data solutions, including:
- Query writing and data configuration
- Dataset creation, cleaning, and segmentation
- Visual dashboards and data frameworks
- Present technical deliverables to both technical and non-technical audiences, translating complexity into clarity
- Work largely independently while managing multiple priorities and deadlines, maintaining a high bar for quality and accuracy
Requirements:
- 3–5+ years of experience in data analysis, boolean query writing, analytics, or a technical analyst role, preferably in a business or customer-facing environment
- Experience working with large datasets or unstructured text, with the ability to simplify complexity into insights
- Technical aptitude and curiosity, with confidence learning new software and tools
- Experience building data visualizations and crafting compelling data-driven setups
- Strong time-management and prioritization skills, including the ability to manage competing deadlines
- Proficiency in Excel, PowerPoint, and Word
- Fluency in English.
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