Technical Program Manager 5 – Engagement Intelligence
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Job Description
Netflix Technical Program Manager shaping generative AI, discovery, and engagement experiences. Driving cross-functional programs from concept through production with internal and external partners.
Responsibilities:
- Drive early-stage, high-ambiguity programs spanning generative AI product experiences, new interaction modalities, and new discovery surfaces from concept through production
- Support mature, highly cross-functional initiatives within Engagement Intelligence
- Set milestones, manage dependencies, and align engineering, applied science, product, and partnerships teams around shared plans
- Coordinate with external device, platform, and distribution partners on integration timelines, technical requirements, and joint delivery milestones
- Support content expansion into new formats and modalities as Netflix's catalog grows beyond traditional video
- Weigh technology, cost, and business priorities and help teams make tradeoffs
- Apply knowledge of the ML project lifecycle to plan paths from prototype to production
- Build program rituals including roadmaps, status updates, risk reviews, and launch readiness
- Write status updates, decision documents, and alignment artifacts for engineers through senior leadership
Requirements:
- 8–10+ years in technical program management or equivalent roles
- Track record driving multi-team, ambiguous programs at senior scope
- Track record building alignment and driving decisions across broad internal and external stakeholder groups without formal authority
- Comfort operating in high ambiguity and structuring 0-to-1 efforts
- Judgment to weigh technical, business, and cost tradeoffs
- Working knowledge of the ML project lifecycle, including online and offline stages, and productionization
- Excellent written and verbal communication
- Track record producing clear, decision-ready documents for engineers and senior leadership
- Experience with generative AI product development preferred
- Experience with search, discovery, or conversational/voice product programs and external partner coordination preferred
- Experience supporting content or catalog expansion into new formats and modalities preferred
- Background at a consumer-scale company with AI-driven products preferred
Benefits:
- Annual salary with the option to choose the mix of salary versus stock options
- Health Plans
- Mental Health support
- 401(k) Retirement Plan with employer match
- Stock Option Program
- Disability Programs
- Health Savings and Flexible Spending Accounts
- Family-forming benefits
- Life and Serious Injury Benefits
- Paid leave of absence programs
- Full-time salaried employees are immediately entitled to flexible time off
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