Territory Manager
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Job Description
Territory Manager driving sales growth and managing customer relationships for CHEP. Focused on promoting sustainable logistics solutions across the UK region.
Responsibilities:
- Develop and maintain multi-tiered customer relationships within the assigned territory
- Serve as the primary point of contact for customers, providing clear and proactive communication on account performance
- Support business growth by promoting asset utilization and profitability initiatives
- Collaborate with cross-functional teams to develop and implement customer-specific solutions
- Resolve customer issues at the operational level
- Partner with Logistics and Operations teams to reduce service failures
- Conduct on-site quality audits, pallet handling training, and other educational sessions
- Advocate for a culture of safety by adhering to Zero Harm principles
Requirements:
- Full UK driving licence
- 5+ years’ experience in business development, territory sales, account management, or a similar field-based commercial role
- Proven track record in lead generation, sales conversion, and territory growth
- Strong relationship‑building skills with the ability to influence at multiple levels
- Confident in presenting, negotiating, and delivering customer‑facing reviews
- Ability to understand customer pain points, ideally within supply chain or operational environments
Benefits:
- Competitive salary + quarterly commission bonus
- Company car, laptop, tablet & phone
- Private healthcare, pension (up to 7.5%), life assurance
- Share scheme, retail discounts, EAP
- 25 days’ holiday (+ option to buy/sell 5)
- Flexible working & 3 paid volunteer days
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