TPO Administrator
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Job Description
TPO Administrator responsible for establishing new TPO partnerships and maintaining operational processes. Role includes managing approvals and renewals within the mortgage industry.
Responsibilities:
- Ensure all new TPO partners are properly affiliated with the Union Home Third Party Origination channel
- Maintain a list of activities related to TPO not specific to the manufacturing process
- Manage New TPO Partner Approvals, Renewals, and/or De-Activations
- Handle 3rd Party Processing Company Approvals, Renewals, and/or De-Activations
- Supervise Warehouse providers Approvals, Renewals, and/or De-Activations
- Maintain master contact lists of internal and external TPO Partners
- Deliver daily rate sheets to external partners
- Oversee VA Sponsorship Process – Approvals, Renewals, and/or De-Activations
- Enhance and execute standard process related to our White Glove Process
- Execute Bulletin process as directed by leadership of TPO
- Maintain timely and accurate information regarding TPO web presence
- Liaison with Union University to ensure training needs are executed and delivered
- Deliver TPO Expedite data to/for TPO Leadership
- Other duties as assigned by TPO Operations Manager
Requirements:
- High school diploma or equivalent
- 2+ years of work experience in a professional environment
- Mortgage industry experience a plus.
- Strong communication skills
- Ability to work in a fast-paced environment
- Experience managing multiple tasks and deadlines routinely
- Experience dealing directly with consumers and/or business partners
- Strong attention to detail and ability to multi-task
Benefits:
- E-Verify participation
- Equal employment opportunities
- Commitment to diversity and inclusion
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