Training Operations Supervisor – 1st Shift
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Job Description
Training Operations Supervisor overseeing the training department and its instructors for Operations team members. Collaborating with team to improve training materials and customer satisfaction in a logistics company.
Responsibilities:
- Maintain Kronos time records for direct reports
- attend and audit new hire classes and follow up with department supervisors on customer satisfaction
- Handle Quality Management System (QMS) floor training using Floor Training Tracker
- Conduct needs assessments with department supervisors; evaluate training materials, recommend improvements and serve as a training instructor when necessary
- Generate special reports from the Employee Training Database and timekeeping system
- Organize and execute a process for maintaining, filing and storing all training records; enter paper records into electronic format in the database to ensure compliance in the Records Retention Matrix
- Energize the QMS training process by generating and distributing required training rosters and sign-off sheets, ensuring compliance with QMS training requirements
- Organize and maintain the supporting organizational structure in the Employee Training Database (employees, roles and associated QMS training requirements) to reflect the quality training requirements of the organization
Requirements:
- 2 years of relevant work experience
- Experience with warehouse management or inventory systems
- Ability to adhere to the 7S program
- Proven ability to maintain a safe work environment by adhering to and enforcing safe work practices and following safety practices
- It’d be great if you also have:
- Associate or bachelor’s degree
- 2 years of experience in a leadership role with supervisory responsibilities
- Experience working in an ISO environment
- Demonstrated understanding of the Supply Chain Quality Policy and a commitment to process excellence by ensuring proper, efficient and accurate use of the processes
- Effective organizational and leadership skills; able to use a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes or cultures
- Ability to establish and maintain effective, collaborative work relationships both internally and externally
Benefits:
- full health insurance (medical, dental and vision)
- 401(k)
- life insurance
- disability and more
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