Training Program Manager
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Job Description
Training Program Manager standardizing education, certification, and LMS operations for EBR Systems’ FDA-approved cardiac pacing device. Driving audit-ready programs supporting field teams and physician education.
Responsibilities:
- Drive and standardize training and competency-management processes, curriculum development, certification pathways, and documentation practices
- Administer the Learning Management System and other training systems, including course building, enrollment tracking, completion reporting, and troubleshooting
- Own the training budget, calendar, and vendor relationships, including venues, faculty honoraria, simulation labs, and LMS platforms
- Plan and coordinate physician training, case observation, proctoring programs, hands-on labs, and educational sessions
- Coordinate with key opinion leaders to support physician-to-physician education programs
- Develop and enhance training materials, curricula, and certification pathways for the WiSE System
- Maintain training metrics, certification completion rates, and trainee feedback data; prepare reporting and analysis
- Manage onboarding and certification administration for field operations personnel, Field Clinical Specialists, and sales representatives
- Partner with clinical, marketing, sales, regulatory, quality, medical affairs, and R&D teams
- Mentor Field Clinical Specialists and other training personnel
- Support LMS enhancements and digital training content
- Assist with off-site physician education programs, cadaver labs, and KOL training events
- Provide field and physician insights for product development, clinical trial protocols, and future training strategies
- Represent the company at industry conferences, workshops, and professional education forums as needed
Requirements:
- Bachelor’s degree in life sciences, biomedical engineering, nursing, or a related field (or equivalent clinical experience)
- Minimum 8 years of experience in the medical device industry, training operations, program/process management, or a related function
- Experience developing training curricula, certification pathways, and structured onboarding programs
- Hands-on experience administering or building courses within a Learning Management System (LMS)
- Experience developing training content across e-learning, video, and live/virtual sessions
- Experience managing training documentation for audit readiness
- Familiarity with FDA-regulated training materials and documentation requirements
- Familiarity with the Sunshine Act and AdvaMed Code compliance landscape
- Strong project/program management, organizational, and vendor-management skills
- Clinical or technical experience supporting implantable cardiac procedures or work within CRM, Structural Heart, Heart Failure, and/or Electrophysiology is strongly preferred
- Experience supporting commercial launches of novel implantable cardiac devices is preferred
- Ability to design, standardize, and maintain audit-ready training and competency documentation
- Ability to design, build, and manage multi-modal learning solutions
- Ability to manage budgets, calendars, and vendor relationships
- Excellent cross-functional collaboration abilities
- Exceptional written and verbal communication, presentation, and facilitation abilities
- Ability to develop training metrics and performance analytics
- Working understanding of cardiac pacing, intracardiac imaging, implant procedures, and cardiac device therapy strategies is a strong plus
- Willingness and ability to travel approximately 30–40% of the time, including occasional overnight travel
- Ability to stand, walk, sit, talk, hear, use hands, reach, stoop, kneel, bend, crouch, and lift up to 50 pounds on occasion
- Specific vision abilities including close vision, distance vision, depth perception, color vision, and ability to adjust focus
Benefits:
- Competitive compensation
- Equity
- Comprehensive benefits
- Generous PTO
- Medical, dental, and vision insurance provided at no cost for employee-only coverage
- 401(k) matching plan
- Paid Time Off – starting at 3 weeks per year
- Competitive salary with opportunities for career growth
- Employee stock options
- Life & AD&D and long-term disability insurance
- Education assistance
- Voluntary commuter benefits and pet insurance
- Weekly company lunches and occasional happy hour events
- Meaningful work and much more!
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