Manager, Underwriting Mid-market
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Job Description
Regional Workers’ Compensation underwriting manager driving profitable growth for technology-driven commercial MGA ISC. Leading underwriting teams, portfolio strategy, agency relationships, and modernization initiatives.
Responsibilities:
- Lead and manage regional Workers’ Compensation underwriting operations to achieve profitable growth, retention, and production objectives
- Oversee underwriting strategy, portfolio management, pricing discipline, and risk selection across the assigned territory
- Drive profitable new business production while maintaining renewal retention and underwriting profitability
- Analyze Workers’ Compensation exposures, including payroll, class codes, loss runs, experience modification factors, return-to-work programs, and industry risk characteristics
- Ensure compliance with company guidelines, delegated authority standards, state regulations, NCCI, and applicable independent state bureaus
- Develop and execute regional business plans with executive leadership and distribution teams
- Lead, mentor, and develop underwriting talent through coaching, technical training, referral guidance, and performance management
- Serve as senior underwriting referral authority for complex or large Workers’ Compensation accounts
- Build relationships with retail agents, wholesale brokers, program administrators, and strategic distribution partners
- Travel throughout the region for agency meetings, stewardship reviews, underwriting audits, business development initiatives, and industry events
- Collaborate with claims, actuarial, finance, product, compliance, and operations teams
- Monitor underwriting results, submission flow, pricing trends, loss ratios, renewal retention, and agency performance metrics
- Identify market trends, competitive intelligence, and strategic growth opportunities
- Support workflow optimization, underwriting automation, analytics, AI-enabled underwriting tools, and operational scalability
- Ensure timely and professional service standards
- Participate in strategic planning for regional growth, staffing, underwriting appetite, product expansion, and operational infrastructure
- Perform other leadership and underwriting-related duties as assigned
Requirements:
- 7+ years of Workers’ Compensation underwriting experience
- Prior leadership experience managing underwriting teams, territories, or regional operations within Workers’ Compensation
- Strong technical knowledge of NCCI and state bureau regulations
- Experience modification analysis
- Payroll and class code review
- Loss trend evaluation
- Medical and indemnity cost drivers
- Large deductible and loss-sensitive structures
- Multi-state Workers’ Compensation underwriting
- Proven track record of building and managing profitable Workers’ Compensation books of business
- Strong broker, agency, and distribution relationship management skills
- Ability to analyze underwriting, actuarial, claims, and operational data
- Bachelor’s degree or equivalent professional experience
- Ability to travel up to 30% within the assigned region and to corporate offices as needed
- Must be legally authorized to work in the United States
Benefits:
- Bonus pay
- Comprehensive medical, dental, and vision insurance
- 401(k) plan with company match contribution
- Paid time off
- 11 company paid holidays
- Employee Ownership Program
- Professional development opportunities
- Owner Referral Program
- Work from home reimbursement for remote/hybrid roles
- Canary emergency financial assistance program
- Life/AD&D Insurance
- Confidential Employee Assistance Program
- Health Savings Account with company contribution
- Short-term disability
- Voluntary supplemental accident, critical illness, and hospital insurance
- Employee discounts
- Addition Wealth Financial Wellness Program
- Various Time Off Programs
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