Underwriting Operations Manager
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Job Description
Underwriting Operations Manager overseeing Home Equity underwriting teams for U.S. Bank. Ensures quality service and effective operations support for internal and external customers in this remote role.
Responsibilities:
- Manages and coordinates the operational activities for Home Equity underwriting teams.
- Ensures quality service and effective operations support for all of the assigned internal and external customers.
- Accomplishes results through the effective management of staff that may range from lower level non-exempt through exempt level professionals.
- Administers corporate policies and procedures and ensures compliance with applicable laws and regulations.
- Participates in the review and recommendation of operational systems and procedures affecting assigned units, coordinating system conversions from an operations perspective.
Requirements:
- Bachelor’s degree, or equivalent work experience
- Typically eight to 10 years of relevant experience
- Considerable knowledge of Mortgage Operations functions, systems, policies and procedures
- In-depth understanding and practical application of applicable laws and regulations
- Strong managerial and leadership skills
- Well-developed customer relations skills
- Effective interpersonal, verbal and written communication skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Proven success coaching and developing teams in a production environment.
Benefits:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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