Underwriting Operations Supervisor
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Job Description
Underwriting Operations Supervisor managing personnel and driving improvement in policy operations team at Ryan Specialty. Requires strong insurance background and management skills.
Responsibilities:
- Manager the workflow for the assigned team or line of business
- Monitor productivity volume, service standards and accuracy
- Assist in driving process improvement and innovation efforts
- Holds team accountable to ensure emails and tasks are handled in a timely manner
- Provides direction and support for complicated tasks and requests
- Communicate effectively with management, underwriters, and brokers
- Provide timely and efficient service to all internal and external customers
- Mentor and train staff and drive performance management efforts
- Create and distribute routine and ad-hoc reports as assigned
- Collaborates with resources across the organization
Requirements:
- Bachelor of Arts or Bachelor of Science degree preferred
- 5+ years of experience in an operations environment
- Strong knowledge of the Property & Casualty insurance industry
- Intermediate to advanced MS Office Excel and Word skills required
- SQL knowledge a plus
- Experience managing staff and workflow in a fast-paced business environment
- Excellent verbal and written communication skills
- Attention to detail, accuracy, and data integrity
- Strong organizational and time management skills
- Desire and drive to foster teamwork in a collaborative environment
Benefits:
- Paid time off for company holidays, vacation, sick and personal days
- Paid parental leave
- Mental health services
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