UX Researcher
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
UX Researcher/ResearchOps specialist conducting qualitative and quantitative B2C research for XTB, an online financial trading fintech. Coordinating research operations and translating insights into product design initiatives.
Responsibilities:
- Prepare and implement an effective research strategy
- Collaborate with the research team and Product Tech team through regular meetings and status syncs
- Independently conduct qualitative and quantitative research
- Summarize and present findings from evaluative and exploratory research using analytical, research, and reporting tools
- Translate qualitative and quantitative research insights into design initiatives
- Set up and maintain the user research environment, including tools
- Create and maintain a UX research repository
- Regularly analyze and report insights from customer feedback
- Present research findings across the organization
- Maintain ongoing communication regarding research with program teams
Requirements:
- Minimum 5 years of experience as a UX Researcher or within a UX research department
- Documented experience, in the form of case studies or a portfolio of research projects, conducting quantitative and qualitative research on B2C products
- Experience with research projects in fintech, banking, investments, or multi-market mobile apps is a strong plus
- Proficiency in gathering qualitative data and quantitative data from analytics tools, including connecting the dots and proper data triangulation
- At least basic knowledge of AI tools and AI-driven research processes, with the ability to explain them and demonstrate practical use cases in daily work
- Experience coordinating evaluative and exploratory research conducted within the UXR team
- Ability to create clear, systematic, and stakeholder-valued documentation, especially reports, dashboards, and metrics
- Knowledge of calculating UX product metrics and KPIs
- Ability to create research reports, analyze and categorize observations, draw actionable conclusions, and deliver practical recommendations
- Commitment and openness to continuously optimizing workflow and refining research methods
- Focus on problem-solving and achieving goals over sticking strictly to an ideal process
- Effective teamwork, particularly strong collaboration and mutual support skills
- English proficiency at a minimum B2 level
Benefits:
- A training budget for courses and conferences that interest you
- An extra day off on your birthday
- An extra day off for parents
- Equipment tailored to your needs
- Private medical care and group insurance
- Access to an e-learning platform for learning English and a benefits platform
- Access to a wellbeing platform
- Remote work, from the office in Warsaw or from a coworking space in your city
- Real influence on one of the key transformation projects in the company
- Participation in the implementation of SAP from scratch in a growing, international fintech organization
- Long-term ownership of the SAP environment after the implementation phase
- Work in an experienced team that is happy to share its knowledge
- A clear vision of development thanks to regular feedback
Similar Jobs
UX Researcher
UX Researcher conducting quantitative and qualitative research for Blue Cross NC health insurance members, providers, agents, and employers. Delivering insights that shape accessible digital experiences.
UX Researcher
UX Researcher improving CAST, Koniag’s environmental planning and pollutant-estimation tool for EPA’s Chesapeake Bay partnership. Researching users and guiding spatial visualization, information architecture, and accessible design.
Staff User Experience Researcher
Staff UX Researcher leading mixed-methods research for Ancestry, the global family-history platform. Shaping product discovery, strategy, and roadmaps through behavioral insights and AI-enabled workflows.
Senior UX Researcher
Senior UX Researcher driving mixed-methods research for Avenga’s global digital products. Translating behavioral insights into actionable product and design recommendations.
Manager, User Research – Games
Netflix Games user research manager scaling playtesting programs across cloud and mobile titles. Leading researchers and building player-testing systems that improve game quality and business outcomes.
Senior Designer, UX Research, Prototyping
Senior UX Designer building research-led, code-backed prototypes for QIMA’s global quality-control platform. Improving client workflows, scalability, and measurable digital experience outcomes.
Product Professional, User Research Platform
Product professionals testing Terac’s user research platform through paid remote usability sessions. Sharing think-aloud feedback to refine workflows for product teams.
Senior UX Researcher – Patient
Senior UX Researcher improving patient trust, discovery, booking, and onboarding journeys. Shaping Rula’s remote mental healthcare platform through qualitative and quantitative research.
Staff User Researcher, Consumer
Staff User Researcher shaping food, nutrition, and health experiences at Instacart. Leading mixed-methods research to influence consumer product strategy and innovation.
User Researcher, Consumer – Part-Time Contract
User Researcher owning mixed-methods studies for Maven Clinic’s virtual healthcare platform. Delivering consumer insights on GLP-1 care, trust, and conversion funnels for product and design teams.
UX Research Executive
UX Research Executive supporting qualitative and quantitative product studies at Ipsos, a global research and insights company. Coordinating research operations, analysis, reporting, and AI-enhanced workflows.
Lead User Research
Lead User Researcher driving research strategy for Tempo's innovative software solutions. Collaborating closely with design and product teams to enhance user experience.
Junior UX Researcher – Designer
Junior UX Researcher/Designer at TalkingPoints, delivering quality designs and conducting user research for educational enhancements. Collaborate with teams to improve family engagement and student outcomes.
BeNeLux Researcher
Researcher at ACLED collecting and managing political violence data across the Netherlands, Belgium, and Luxembourg. Conducting detailed analyses and providing reliable insights for conflict reduction efforts.
Lead Product Designer – UX Research, Design Systems
UX Lead role at a tech company impacting digital products used by corporate clients. Leading UX Research and Design Systems for complex B2B products.
Senior User Experience Researcher
Senior User Experience Researcher at Milestone shaping customer insights into product strategies. Mentoring researchers and collaborating across teams to enhance user experience globally.
UX Researcher, Equity
UX Researcher at insightsoftware conducting research on equity compensation workflows. Partnering with cross-functional teams to improve product usability and drive design decisions.
Senior Product/User Researcher
Senior Product/User Researcher leading product research practices at Tilt. Establishing methodologies to inform product development with ongoing user feedback.
Senior Mixed Methods User Researcher
Senior Mixed Methods User Researcher leading user research studies for Mozilla's mobile and privacy products. Collaborating cross-functionally to inform product and design strategies.
Senior UX Researcher
Senior UX Researcher at Social Discovery Group enhancing product strategies through UX research and data-driven insights. Collaborating with cross-functional teams to improve user experience on a global scale.