Vendor Operations Coordinator II
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Job Description
Vendor Operations Coordinator supporting vendors and suppliers with disputes for US Foods. Managing inquiries and maintaining quality communications in a fully remote role.
Responsibilities:
- Provide first-line phone support to vendors during normal business hours.
- Follow up with vendors on inquiries requiring additional investigation or assistance.
- Resolve cases in HPSM daily, including reviewing and validating bills of lading, identifying offsets, and coding and initiating approved payments.
- Provide backup support for various vendor programs, such as SIB, division deductions, short payments, and EZ Claims.
- Grant user access to the supplier portal.
- Assist vendors with portal group setup.
- Conduct portal walkthroughs and provide coaching to vendors on portal usage.
- Ensure vendors understand and adhere to company policies and procedures for dispute resolution.
- Collaborate with market procurement and finance teams to resolve trade, expense, and deduction issues.
- Assist field HPSM users with questions and guidance.
- Identify and address potential issues with vendors, procurement processes, and receiving procedures to improve overall productivity.
- Participate in and complete assigned projects as directed by supervisors or managers.
Requirements:
- Three years AP experience
- High school diploma or general education degree (GED) is required.
- Three or more years experience in a business environment or college degree
- Proficient in Basic Excel is required
- Advanced Excel is preferred i.e., basic formulas, V-Look Ups & Pivot Tables
- Basic Word and Outlook skills; Intermediate PeopleSoft Financial experience is preferred.
- Familiar with data query/data management tools extremely helpful (Access, SQL, Business Objects)
- Strong verbal and written communications skills are required
- Ability to work effectively in a dynamic, team-oriented environment and interact with a variety of associates (all levels), external customers and vendor community in supportive and positive manner.
- Strong attention to detail and flexibility to work within an environment of changing priorities.
- Strong analytical and data manipulation skills.
- Self-starter with the ability to streamline functions and passion to learn and grow
- Strong analytical skill preferred
Benefits:
- Full US Foods Benefits - DAY 1!
- medical, dental, vision, 401K, life insurance, and much more!
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