Strategic Advisor – IT Operations
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Job Description
Strategic Advisor supporting business development for U.S. IT operations within the DFC. Providing strategic guidance and technical solutions for managed services opportunities.
Responsibilities:
- Provide strategic guidance on capture efforts related to enterprise IT operations and managed services
- Advise on technical approaches across ITSM (ServiceNow), service desk operations, infrastructure and cloud (Azure/M365), network operations, and IT asset management
- Support development and refinement of proposal content and technical narratives aligned with DFC requirements
- Provide insight into client priorities, stakeholder dynamics, governance structures, and procurement trends
- Leverage networks and institutional knowledge to inform Dexis’ understanding of DFC OIT operations and decision-making
- Identify risks, gaps, and opportunities in proposed technical and management approaches
- Support development of win themes, competitive positioning, and teaming strategies
- Assess incumbent performance and competitor approaches to inform capture strategy
- Review proposal drafts and provide targeted, actionable feedback
- Contribute to strengthening client engagement and market positioning within the federal IT services domain
Requirements:
- Minimum 12 years of experience supporting U.S. Government IT programs
- Experience with DFC, Department of State, or similar federal civilian agencies strongly preferred
- Experience in enterprise IT operations, managed services, or IT modernization programs
- Expertise in one or more areas: ITSM/ServiceNow, cloud and infrastructure operations, network operations, cybersecurity, or Zero Trust architecture
- Demonstrated experience providing strategic, capture, or technical advisory support for federal IT services opportunities
Benefits:
- Healthcare insurance
- Other staff welfare benefits and perks
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