Vice President, Patient Strategy and Experience
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Job Description
VP, Patient Strategy and Experience at argenx focused on personalized patient engagement strategies for severe autoimmune disease treatment. Leadership role driving comprehensive patient experience and stakeholder engagement strategies.
Responsibilities:
- Drive the development and execution for the comprehensive patient engagement strategy for marketed indications of VYVGART to achieve customer success
- Responsible for the delivery of end-to-end personalized patient journeys that contribute to an integrated and excellent experience for all patients
- Ensure patient centricity in all our stakeholder strategies and execution by elevating the patient voice to the USLT and the organization
- Engage with and Listen to the voice of the patient to ensure the voice of the patient is integrated into our patient journey and solutions
- Accountable for the performance of argenx US measured by transformative, innovative, holistic patient impact across the entire patient journey
- Define and execute patient engagement strategy
- Create and maintain a single identity of VYVGART to patients through consistent messaging and product positioning
- Define differentiated digital and omnichannel patient engagement approach building on holistic customer insights
- Lead and inspire a cross-functional Patient Experience community by providing strategic direction and oversight
Requirements:
- Minimum of 10 years of senior leadership experience in biotech or pharmaceutical industry
- Extensive experience of Commercial and Medical Affairs customer engagement strategy and execution, preferably in rare disease
- In-depth knowledge of patient journeys and needs, funnel-based customer insights and engagement approach
- Experience in managing strategic partnerships and relationships with national and regional stakeholders
- Customer-centric mindset and successful track record of effective engagement and relationship building with external stakeholders
- Ability to build relationship with stakeholders across different teams and communities (e.g., Commercial, Medical, Market Access, Pipeline & Science, Patient Experience, other global and regional argenx communities / teams)
- BA/BS degree, and/or advanced degree in a relevant field (MBA, PhD, etc.) preferred
Benefits:
- Comprehensive benefits package, including but not limited to retirement savings plans
- Health benefits and other benefits subject to the terms of the applicable plans and program guidelines
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