Group Vice President
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Job Description
Group Vice President leading VCA’s multi-hospital veterinary operations, growth, and P&L performance. Driving medical quality, talent development, and scalable execution across the South Atlantic region.
Responsibilities:
- Lead a team of Regional Operations Directors
- Create the culture, structure, and accountability enabling hospitals to deliver exceptional medical outcomes, client and Associate experiences, and sustainable business performance
- Own Group P&L performance, strategic growth, and long-term value creation
- Drive operational excellence at scale, including labor productivity and para-labor optimization
- Advance the Associate experience, open communication, and talent development
- Support high-quality, compliant, and progressive veterinary medicine
- Drive Group P&L and KPI performance through regional teams and accountable operational execution
- Reinforce execution of VCA and United in Care enterprise programs
- Design and execute growth strategies, including client acquisition and engagement initiatives
- Oversee Group financial and business performance
- Lead capital planning, facility improvements, and marketing strategy
- Model VCA’s mission and The Five Principles of Mars, Inc.
- Foster inclusive, collaborative, psychologically safe, and high-trust teams
- Partner with Medical Operations, People & Organization, Finance, Talent Acquisition, Marketing, Facilities, and other support functions
- Improve cross-hospital collaboration through a United in Care mindset
- Support the Triad of Care model and coordinate medical training and Associate development
- Ensure exceptional medical care, client experience measured by NPS, and operational excellence across hospitals
- Partner in attracting, hiring, onboarding, retaining, and developing veterinarians
- Support new doctors and new graduate onboarding, training, and hospital integration
- Optimize doctor productivity, workflows, feedback, medical quality, and outcomes
- Fulfill other related duties as assigned
Requirements:
- Candidates must reside in Florida, North Carolina, or South Carolina
- Bachelor’s Degree / MBA or DVM preferred
- 10+ years related experience; 12+ preferred
- Ability to read, write and speak English
- Advanced digital fluency with productivity platforms, including MS365 and cloud-based tools
- Ability to relocate for career pathing
- Participation in relevant national or state associations
- Strong proficiency in Excel and Power BI
- Deep expertise in the veterinary, healthcare or related services industry
- Strong command of hospital operations, P&L ownership, pricing strategy, contract negotiation, revenue optimization, and labor management within multi-site healthcare or service environments
- Ability to rapidly adopt emerging technologies, enterprise systems, and AI-enabled tools
- Ability to analyze reports and data and establish ROI and KPIs
- Ability to integrate business discipline with medical priorities
- Skilled communicator able to deliver complex ideas clearly to audiences at all levels
- Ability to stand, walk, stoop, kneel, crouch, climb, and lift, carry, and move up to 50 pounds
- Good hand-eye coordination, arm-hand-finger dexterity, grasping ability, and visual acuity
- Ability to work around airborne particles, illness from patients, and chemicals related to animal care and office equipment
- Ability to travel within the United States up to 75% of the time
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- Paid vacation days
- Paid sick days
- 401(k)
- Generous employee pet discounts
- Competitive compensation
- Equal Opportunity Employer - Veterans / Disabled
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