VP, Operations Workforce Enablement
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Job Description
VP of Operations at Fuze Health overseeing strategic operations and initiatives for a healthcare company. Leading growth projects and ensuring operational readiness for new market entries.
Responsibilities:
- Develop and execute the short-term and long-term operations strategy to support FuzeRx’s strategic priorities
- Lead high-impact special projects and growth initiatives, ensuring operational readiness for new market entries and product launches
- Serve as the primary broker between Enterprise, P&T, and Operations to align launch timelines with execution readiness
- Harmonize, centralize and modernize operational policies and processes
- Oversee the creation and maintenance of robust Standard Operating Procedures (SOPs) and process documentation across all legacy businesses to standardize one Rx operational SOP
- Formalize continuous improvement as a dedicated, centralized function to drive operational efficiency
- Apply process re-engineering methodologies to address legacy gaps and improve site productivity
- Partner with Quality and Compliance teams to identify and mitigate operational risks
- Design and deploy comprehensive training programs for frontline employees and operational leaders
- Manage the end-to-end implementation lifecycle for new operational capabilities and technological integrations
- Build a leadership bench strength through standardized training to support future expansion and internal mobility
- Connect cross-functional 'seams' between clinical, pharmacy, and product teams to ensure seamless service delivery
- Collaborate with Workforce Planning to ensure staffing models reflect real-time capacity needs and volume fluctuations
Requirements:
- Over 10 years proven track record of leading and harmonizing complex operations teams in a high-growth or rapidly changing, matrix environment
- Exceptional ability to navigate cultural alignment risks and lead through organizational transformations
- Proven success and deep expertise in process engineering, quality management systems, and operational scaling
- Ability to define clear decision rights and roles to encourage fast, effective action across the organization
- Experience influencing and partnering with all levels of a matrix organization
- Advanced degree in Business, Operations, or a related field
- Pharmacy Services or Healthcare background a plus
Benefits:
- dental, vision, and multiple group medical plans to choose from
- 401(k) retirement savings plan
- group life insurance
- accidental death and dismemberment (AD&D) insurance
- flexible spending account (FSA) and health savings account (HSA)
- commuter benefits
- employer-paid short-term (STD) and long-term disability (LTD) insurance
- additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program)
- flexible vacation time
- accrued paid sick time
- 10 paid holidays
- (2 floating holidays for full time non-exempt employees)
- eight weeks of paid parental leave for eligible employees
- additional paid weeks for the birthing parent
- 4 weeks paid caregiver leave
- Lifestyle Spending Account allowance each month
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