Werkstudent – Customer Success Management
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Job Description
Support innovative start-ups and companies in applying for funding. Responsibilities include data analysis and customer inquiries management.
Responsibilities:
- Einholen und strukturierte Aufbereitung relevanter Kundendaten.
- Grundlegendes Verständnis für Buchhaltung und Zahlenzusammenhänge.
- Aufbereitung und Analyse von Daten und Berechnungen für Prüfstellen.
- Bearbeitung von Kundenanfragen (telefonisch & schriftlich).
- Dokumentationspflichten digital und nachvollziehbar umsetzen.
- Telefonate mit Behörden (z. B. Finanzamt, SV-Träger etc.).
Requirements:
- Laufendes Studium im Bereich Wirtschaftswissenschaften, Betriebswirtschaftslehre oder einem verwandten Fachgebiet.
- Sichere Datenverarbeitung, ausgeprägte Kommunikationsfähigkeiten und sicheres Auftreten im Umgang mit Kunden.
- Erste Erfahrungen im Bereich Customer Success oder Data Entry sind von Vorteil.
- Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift.
- Hohe Eigenmotivation und die Fähigkeit, sowohl selbstständig als auch im Team zu arbeiten.
- Sorgfältige, gründliche und strukturierte Arbeitsweise.
- Multitasking-Fähigkeit und Organisationstalent.
Benefits:
- Lernkurve: Zusammenarbeit mit hochqualifizierten Kollegen und erfahrenen Gründern.
- Einblicke in schnell wachsendes Unternehmen: Du bist von Anfang an Teil unseres Wachstums und trägst aktiv zu unserer Entwicklung bei.
- Mitgestaltung: Flache Hierarchien und kurze Entscheidungswege bieten dir die Möglichkeit, aktiv Verantwortung zu übernehmen.
- Netzwerk: Zugang zu einem umfangreichen Netzwerk, das dir spannende Karrieremöglichkeiten eröffnet.
- Arbeitsumfeld: Inspirierendes Büro im Herzen Hamburgs, in denen Kreativität und Unternehmergeist gefördert werden.
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