Abstraction Training Developer – Part-Time Contractor
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Job Description
Part-Time Abstraction Training Developer at Flatiron Health improving cancer care education through content development. Utilizing Learning Management Systems and authoring tools for high-quality training materials.
Responsibilities:
- Build and publish training content in WalkMe and Articulate Rise 360 (and other authoring tools) from documented training drafts and specifications, ensuring technical accuracy, visual consistency, and adherence to established design standards
- Support the administration of our Docebo Learning Management System, including user management, course configuration, and troubleshooting
- Triage, investigate, and resolve ZenDesk tickets related to learning content, LMS access, and learner support
- Ensure all training assets are properly deployed, tracked, and maintained within our learning ecosystem
- Collaborate with the Abstraction Training Managers to understand content requirements and deliver high-quality, polished learning solutions on schedule
- Identify and implement opportunities to improve the efficiency of content development workflows and learning platform administration
Requirements:
- Expert-level proficiency in WalkMe and Articulate Rise 360
- Experience administering a Learning Management System—Docebo experience is highly desirable; experience with another LMS is acceptable
- Strong knowledge of SCORM standards and e-learning best practices
- Excellent project management and organizational skills, with the ability to manage multiple content builds simultaneously
- A detail-oriented mindset and commitment to delivering polished learning solutions
- Comfort working independently and asynchronously
- A flexible schedule that allows for a minimum of 2 hours of overlap with U.S. Eastern Time (ET) business hours
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