Account Manager – Infectious Disease – Diagnostics

Posted 3hrs ago

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Job Description

Key Account Manager at Abbott managing infectious disease diagnostics solutions in Washington and Alaska. Strategic partner overseeing account growth, operational improvements, and customer satisfaction.

Responsibilities:

  • Act as a strategic partner to established customers by providing consistent and insightful guidance tailored to their needs.
  • Build and maintain strong relationships through proactive collaboration and understanding of customer objectives.
  • Conduct regular customer business reviews and proactively resolve issues to enhance satisfaction.
  • Gathers insight from multiple sources to understand stakeholder priorities and challenges.
  • Collaborate with Sales Development Manager ID, Health System Executive, Distribution Field Managers, and Regional Business Analyst to secure early renewals and mitigate competitive threats.
  • Develop and execute strategic account plans focused on value expansion and profitability.
  • Identify and implement operational improvements to drive customer success.
  • Use sales metrics and standardized tools to document the sales process and influence purchasing decisions.

Requirements:

  • Bachelor’s degree
  • 4+ years proven success in medical sales, ideally within the diagnostics space.
  • Deep understanding of laboratory and point-of-care settings, health system operations, and health economics.
  • Willingness to travel within the assigned territory (4 days/week, up to ~35% overnight travel).

Benefits:

  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution.
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.