Accounts Receivable Analyst
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Job Description
Accounts Receivable Analyst at J.S. Held handling collections and managing accounts for a global consulting firm. Collaboration with teams across regions while ensuring effective collection of outstanding receivables.
Responsibilities:
- Effectively collect past due AR using a variety of collection methods, techniques, and legal claims
- Focus on root causes of non-payment while bringing past due accounts to a current status
- Regularly review AR and set priorities for effective collection
- Negotiate payment arrangements, issue payment commitment letters, and follow up appropriately
- Collaborate with project managers to research reasons for non-payment and take appropriate actions
- Maintain accurate records of customer payment status and escalate high-risk situations to the management team
Requirements:
- 5+ years of collections experience with a track record of meeting KPIs
- International collections experience
- Experience with ERP technology, preferably Microsoft D365
- Must be detail-oriented and capable of working independently as well as part of a collections team
- Negotiation Skills: Must be well-versed in settling differences and reaching agreements beneficial to all parties involved
- Critical Thinking: Must be able to think clearly and rationally, understanding the logical connection between ideas
- Accurate and detailed account reconciliation skills
- Strong verbal and written communication skills are necessary to interact effectively with customers and internal stakeholders
- Must be self-driven with a strong work ethic and able to work independently
- Must take ownership of the assigned portfolio and take the initiative to resolve problems to collect open AR effectively
- Must be able to embrace the training offered and abide by departmental processes and guidelines
Benefits:
- Flexible work environment allows employees to work remotely, when needed
- Flexible Time Off policy
- Medical, Dental, and Vision Insurance
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