Administrador(a) de Procesos de Viaje
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Job Description
Administrador(a) de Procesos de Viaje apoyando a clientes en la planificación y coordinación de experiencias de viaje. Rol orientado a personas detallistas y responsables enfocados en brindar un servicio claro.
Responsibilities:
- Asesorar a clientes para identificar sus preferencias y necesidades
- Investigar destinos, opciones de alojamiento, transporte y actividades
- Preparar itinerarios personalizados y bien documentados
- Coordinar reservaciones y confirmar servicios
- Brindar seguimiento antes, durante y después del viaje
- Mantener registros organizados y actualizados
- Mantenerse informado/a sobre requisitos y políticas de viaje
Requirements:
- Buenas habilidades de comunicación y servicio al cliente
- Organización y atención al detalle
- Capacidad para trabajar de forma autónoma
- Manejo básico de herramientas digitales
- Experiencia previa en atención al cliente es un plus
Benefits:
- Trabajo remoto
- Capacitación continua
- Acceso a herramientas profesionales
- Oportunidades de aprendizaje y desarrollo
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