Administration Support – Recruitment Agency Operations
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Job Description
Operations Administrator supporting Keller Executive Search, a global executive search firm placing senior and C-suite talent. Managing client correspondence, scheduling, documents, CRM records, and operational reporting.
Responsibilities:
- Manage and respond to incoming client inquiries and correspondence
- Exercise judgment regarding information and materials shared with executives and organizations
- Progress each client contact appropriately
- Send relevant decks and materials
- Arrange meetings and calls
- Ensure the team has full context before taking over engagements
- Review and edit business documents for correctness, consistency, and appropriateness
- Maintain spreadsheets, capture data, and compile statistics and summaries
- Keep CRM records, internal platforms, files, and documents organized and current
- Communicate updates across channels to keep the team informed
- Take on projects and business support tasks as priorities shift
- Deliver operational support reliably
Requirements:
- Bachelor's degree
- Excellent English skills
- Background in a professional services, consulting, legal, or administrative environment
- Understanding of business operations and judgment to navigate varied responsibilities
- Excellent written communication skills for professional correspondence and senior-level client communication
- Experience using CRM systems or organizational platforms
- Comfortable working across digital tools and spreadsheets
- Ability to work independently and manage a varied workload
- Ability to keep pace with shifting priorities in a remote environment
Benefits:
- All local Public Holidays Observed
- Paid Annual Leave
- Paid Sick Leave
- Significant opportunities for personal growth, skill development, and career advancement
- Supportive, inclusive, and diverse work environment that values collaboration and innovation
- The chance to make a meaningful impact by connecting top talent with life-changing opportunities
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