Analyst, Business Support – Operations and Strategic Sourcing
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Job Description
Business support analyst for Averon, a CVS Health–Cardinal Health biosimilars venture. Supporting Trade Relations and Operations through reporting, analysis, onboarding, and cross-functional projects.
Responsibilities:
- Provide day-to-day business support across Averon’s Trade Relations and Operations teams
- Assist with recurring business processes, reporting, documentation, basic data analysis, and appropriately scoped special projects
- Support manufacturer and participant onboarding by collecting information, organizing documentation, updating trackers, and coordinating follow-up items
- Maintain participant rosters, contract alignment information, contact lists, conference trackers, process documentation, and other business records
- Assist with recurring manufacturer, participant, wholesaler, and internal reporting; monitor schedules, open items, and operational obligations
- Coordinate routine information and data requests and escalate concerns appropriately
- Develop working knowledge of documented Operations and Trade Relations processes and provide backup support during absences or increased workload
- Maintain workflows, trackers, reports, communications, and follow-up activities during coverage periods
- Prepare and update recurring reports, dashboards, scorecards, summaries, charts, tables, and presentation materials
- Use Excel and reporting tools to organize information, perform basic analysis, validate and reconcile data, and track exceptions
- Support cross-functional special projects through research, market intelligence lookups, analysis, documentation, presentations, task coordination, meeting notes, status updates, timelines, and follow-up
- Assist with testing new reports, tools, systems, processes, or workflows
- Assist with developing or updating policies, procedures, process documentation, and other cross-functional business materials
Requirements:
- Open to fresh graduates with basic analytical skills
- Ability to problem solve, organize information, identify apparent inconsistencies, and summarize findings clearly
- Working knowledge of Excel, including formulas, charts, data validation, and basic analysis; experience with pivot tables is preferred
- Proficiency with Microsoft 365 applications required
- Familiarity with Power BI, Salesforce, dashboards, or other business reporting tools is preferred but not required
- Strong organization, documentation, attention to detail, written and verbal communication, and quality control skills
- Ability to learn new processes and tools, follow established procedures, recognize when escalation is appropriate, and manage changing priorities with consistent follow-through
- Ability to work independently and collaborate across functions in a remote environment while exercising sound judgment and discretion with sensitive information
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