Business Analyst
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Business Analyst supporting TridentCare’s healthcare operations through order-to-cash analysis, system enhancements, and cross-functional process improvement.
Responsibilities:
- Work closely with business stakeholders and cross-functional teams including Sales, Customer Service, Finance, IT, and the Warehouse to support daily operations
- Identify areas for improvement and help implement changes that drive business value
- Gather business requirements, conduct needs assessments, and develop functional specifications
- Serve as a liaison between development teams and internal/external customers or end users
- Communicate requirements through specifications, statements of work, project plans, and other documentation
- Coordinate with developers, quality assurance teams, and users to test processes and ensure functionality and user acceptance
- Create BRD, FRD, and other business analysis documents
- Translate business needs into functional specifications for system enhancements or workflow changes
- Document current-state and future-state process maps, data flows, and system interactions
- Develop and maintain documentation for business processes, system configurations, and training materials
- Troubleshoot user issues and escalate as needed
- Assist with project planning, execution, and closure of organizational initiatives
- Conduct data analysis to identify trends, patterns, and performance improvement opportunities
- Ensure compliance with relevant regulations and industry standards, especially within the healthcare industry
- Provide hands-on support for business systems, focusing on order processing and customer fulfillment
- Assist with configuration updates and related operational tasks
- Support business teams during system testing and validation phases
- Build and maintain operational reports and dashboards
- Analyze transactional data to identify trends or gaps impacting O2C performance
- Participate in system enhancements, including requirement validation, UAT support, and go-live monitoring
- Support integrations with other systems by working with third-party vendors and internal developers
- Create user guides, process documentation, and training materials
- Help train end users on new functionality or system updates
Requirements:
- Strong understanding of Order-to-Cash processes, including order management, billing, collections, and revenue recognition
- Familiarity with HealthCare applications, SQL, and project management methodologies
- Excellent communication skills; able to work with both technical teams and business users
- Detail-oriented with solid organizational skills and the ability to manage multiple priorities
- Ability to analyze complex problems, identify root causes, and develop effective solutions
- Strong analytical and problem-solving skills to identify areas for improvement and implement changes
- Ability to work independently while collaborating in a team environment
- No color visual deficiency
- 3+ years of experience as a business analyst, preferably in healthcare or related industry
- 3 years of experience in OTC process and applications in healthcare
- Bachelor’s degree in Business, Information Systems MIS, or related field
- Experience working in Agile project management methodologies
- Experience working in ServiceNow Agile, Jira, Excel
Similar Jobs
Business Analyst – Claims Adjudication, Financial
Business Analyst improving healthcare claims adjudication and financial-processing systems at Gainwell Technologies. Translating client requirements into processes, models, tests, and technical solutions.
Cash Management Analyst
Cash Management Analyst managing banking, liquidity, investments, and merchant accounts for City of Hope’s cancer and healthcare system. Supporting cash forecasting, reconciliations, PeopleSoft modules, and audit readiness.
Technical Business Analyst
Technical Business Analyst shaping API-integrated digital insurance products at Accesa. Managing requirements, integrations, backlogs, UAT, and continuous improvement for enterprise clients.
Business Systems Analyst, Client Data & Operations
Business Systems Analyst improving client data quality and Operations tooling at Salmon, a Southeast Asian fintech. Building Creatio workflows and using SQL to automate verification processes.
Enablement Business Analyst
Business Analyst implementing Ryder’s analytics platform for logistics customers. Gathering requirements, integrating SQL data, and developing Power BI dashboards for operational decisions.
Senior Analyst, Business Analysis
Business Analyst managing client reporting, SQL troubleshooting, and health data analytics for CVS Health’s Signify Health. Ensuring accurate ingestion, reporting, and stakeholder-driven operational outcomes.
Business Analyst
Business Analyst analyzing banking requirements and testing IT solutions at Mendelson GmbH, a German professional-services provider for banking, insurance, and energy clients.
Senior Business Analyst
Senior Business Analyst supporting GDIT’s Indian Health Service electronic health records modernization program. Managing SharePoint, knowledge management, process documentation, and Lessons Learned operations remotely.
Junior Business Analyst
Junior Business Analyst supporting CGI’s Defense Logistics Agency ERM, internal controls, and financial audit compliance efforts. Analyzing processes, risks, deficiencies, and remediation recommendations.
IT Business Analyst I
IT Business Analyst supporting Dynamics 365 ERP, integrations, security, and projects. Mission Produce supplies fresh avocados, mangos, and blueberries worldwide.
Journeyman Management Analyst
Remote Management Analyst supporting the Navy’s aviation logistics IT programs. Building financial reports, dashboards, data models, and executive analysis with advanced Microsoft Excel.
Senior Business Analyst – Retirement and Insurance
Analista de Negócios sênior traduzindo necessidades de Previdência e Seguros em soluções tecnológicas na Viaflow. Consultoria e tecnologia com foco em transformação de negócios, dados, IA e hiperautomação.
Financial Business Analyst
Financial Business Analyst supporting SAIC’s government technology programs. Developing pricing models, cost volumes, financial analyses, and recommendations for competitive bids.
Business Systems Analyst
eCW Business Systems Analyst optimizing eClinicalWorks EHR and practice management systems for NeueHealth’s coordinated healthcare services. Translating healthcare operations needs into workflows, configurations, testing, and user support.
Business Analyst I
Business Analyst I supporting Horizon’s healthcare operations through reporting, forecasting, root cause analysis, and UAT. Developing data-driven process improvements for New Jersey’s health solutions leader.
Business Analyst – Scrum Master
Business Analyst and Scrum Master supporting federal data integration for Miami Technology Solutions. Translating stakeholder needs into Agile backlogs and coordinating delivery from discovery through validation.
Senior Business Analyst – Digital Transformation, AI
Senior Business Analyst driving digital transformation, M&A, and AI initiatives at Gruve, an enterprise software services startup. Translating business needs into technology solutions and measurable outcomes.
Business Analyst II – Business Enterprise Programs
Business Analyst supporting Centene's healthcare business programs through data analysis and process improvement. Analyzing requirements, reporting, implementation barriers, and system solutions.
Business Analyst II, Provider Data
Business Analyst II analyzing and reconciling provider-directory data for Centene. Improving data quality, reporting, automation, and regulatory readiness across healthcare operations.
Business Analyst – Finance, D365 ERP
Business Analyst implementing Microsoft Dynamics 365 Finance & Operations ERP solutions at Avanade. Gathering client needs, designing functional specifications, testing, and training end users.