Technical Business Analyst
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Job Description
Technical Business Analyst shaping API-integrated digital insurance products at Accesa. Managing requirements, integrations, backlogs, UAT, and continuous improvement for enterprise clients.
Responsibilities:
- Define, manage, and deliver digital product requirements supporting business objectives and operational excellence in the financial industry
- Maintain a clear, prioritized product backlog and roadmap
- Balance business value, risks, dependencies, and operational constraints
- Lead discovery workshops and analyze AS-IS processes
- Define optimized TO-BE solutions, process flows, user journeys, data flows, API requirements, and system interactions
- Facilitate collaboration between business stakeholders and technical teams
- Clarify business, functional, and integration requirements
- Analyze system interactions and integration needs
- Document API requirements, data mappings, request-response flows, and expected system behavior
- Collaborate with developers and architects on integrations
- Convert requirements into user stories, acceptance criteria, API use cases, and test scenarios
- Collaborate with internal teams and external providers
- Prepare requirement packages and validate delivered solutions
- Support API and system integration validation, integration testing, API response and error analysis
- Support UAT cycles, training, communication, and adoption of new capabilities
- Provide ongoing application support and analyze recurring issues
- Turn operational insights into enhancements and continuous process improvements
Requirements:
- 3+ years of experience in Business Analysis and/or Product Ownership
- Proven record of delivering enterprise solutions and experience in context switching roles
- Hands-on experience with APIs and system integrations
- Ability to understand API documentation, endpoints, request and response structures, authentication methods, error handling, and data mappings
- Experience translating business needs into functional and integration requirements, user stories, acceptance criteria, process flows, and system interaction diagrams
- Familiarity with Postman, Swagger, or OpenAPI
- Experience leading discovery activities, defining business processes, and navigating complex stakeholder landscapes
- Experience evaluating solution alternatives, third-party integrations, and making recommendations based on value, feasibility, and cost
- Ability to transform complex business, process, and integration requirements into structured user stories, acceptance criteria, and delivery milestones
- Experience managing UAT cycles, coordinating stakeholders, and driving adoption across diverse user groups
- Strong operational mindset, including post-deployment support, user interaction management, and continuous improvement
- Excellent communication skills in English
- Regular use of AI tools to improve productivity, automate or reduce repetitive work, support decision-making, and deliver higher-quality outcomes
- Ability to use AI tools responsibly, structure effective prompts, critically validate outputs, understand limitations, and own the final result
Benefits:
- Medical benefits
- Gym support
- Personalised fitness options
- Team events
- Healthy Habits Club
- Flexible work-life dynamic
- Mental wellbeing support
- Social wellbeing and community connection
- Hybrid work environment
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