Solutions Analyst
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Job Description
Solutions Analyst developing and troubleshooting Epic-based healthcare solutions for OCHIN’s nonprofit provider network. Supporting implementations, documentation, technical analysis, and nationwide Go-Live travel.
Responsibilities:
- Develop, document, and deploy solution functionality by building, testing, and maintaining features
- Troubleshoot, diagnose, and resolve complex technical issues
- Collaborate across departments to support project implementations and address member maintenance issues
- Create and optimize technical documentation for process improvement and cross-functional alignment
- Develop skills and competencies in technical design, analysis, and system enhancements
- Support OCHIN’s mission by aligning technical strategies with business objectives
- Collaborate with non-technical stakeholders to bridge technology and organizational goals
- Perform other duties as assigned
- Travel to support Go-Live installations or training as required
Requirements:
- Minimum of 3–5 years of experience or completion of OCHIN's Apprentice Program (Preferred)
- Interface Analyst: Epic Bridges Certification (Required)
- Epic Care Everywhere Certification (Highly preferred)
- Data Conversion Analyst: Epic Bridges Certification (Required or able to obtain within first 6 months of hire)
- Microsoft SQL Server experience (Required)
- Data Integrity Analyst: Epic Identity Certification (Required), plus one of Patient Access, Reporting, Clinical, or HIM (ROI, Coding, Deficiency Tracking)
- Epic Application Analyst: Current Epic certification or accreditation in the assigned module
- Reading, speaking, writing, and understanding English
- Ability to work independently and efficiently from a home office
- High-speed internet service
- Ability to work in a distraction-free workplace
- Willingness/ability to travel nationally based on business requirements, potentially up to 20% for on-site Go-Live support
- COVID-19 vaccination or approved medical/religious exemption required as a condition of employment
Benefits:
- Comprehensive range of benefits (details provided on OCHIN’s website)
- Remote work from home
- Professional advancement opportunities
- Skill development and competency growth
- COVID-19 vaccination or approved medical/religious exemption
- Travel support for Go-Live installations or training
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