Assistant Manager
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Job Description
Assistant Manager supervising remote U.S. customs brokerage operations for A.N. Deringer. Leading teams, managing workflow, supporting clients, and ensuring regulatory compliance.
Responsibilities:
- Develop and motivate a team environment and support direct reports to optimize performance and professional growth
- Pursue new sales leads while maintaining current clients
- Assist with payables, receivables, quoting, and profit and loss statements
- Guide and supervise the daily operations of customs house brokerage colleagues
- Monitor workflow and completion of customer correspondence, claims, post-entry work, logs, collections, and customer problem resolution
- Oversee office colleagues, review progress, field inquiries, and resolve technical problems
- Adjust personnel and assignments to meet deadlines across all shifts
- Conduct regular audit reviews to ensure procedures and paper flow are followed
- Send timely information and feedback to managers or designated team members
- Stay current on industry and company policy and procedure changes
- Communicate updates to the team to ensure compliance
- Maintain positive relations with CBP and other government agencies regarding entry resolution
- Perform additional duties assigned by management
- Travel occasionally, up to 20% of the time
Requirements:
- High school diploma or GED
- Licensed Customs Broker
- 3+ years of supervisory or managerial experience
- 5+ years of customs brokerage experience
- Expertise in import, transportation, logistics, and customs brokerage
- Ability to support clients and inspire colleagues
- Ability to work Monday through Friday, 8:00 AM–5:00 PM in local time
- Ability to work from any U.S. time zone
- May require travel up to 20% of the time
- Commitment to A.N. Deringer’s core values and position-specific competencies
Benefits:
- Monday through Friday schedule
- Remote work from any U.S. time zone
- Local-time working hours of 8:00 AM–5:00 PM
- Professional growth support
- Core values and supportive team environment
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