Associate Manager – Digital Content
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Job Description
Associate Manager-Digital Content oversees content production and publishing at TDS Telecom. Ensuring accuracy and consistency across all web properties through collaboration and management of content initiatives.
Responsibilities:
- Create, update, publish, and maintain website content across TDS digital properties.
- Ensure content accuracy, brand alignment, accessibility, and adherence to established content standards and guidelines.
- Manage and maintain a complete website content inventory, ensuring outdated or redundant content is reviewed and updated or removed as necessary.
- Serve as the primary user and subject matter expert for the CMS, supporting efficient content workflows and issue resolution.
- Partner with marketing, product, legal, compliance, and other internal teams to plan and execute content updates aligned to campaigns, promotions, and product launches.
- Own and manage the website content calendar, coordinating timelines, dependencies, and approvals to ensure on-time publication.
- Translate business requirements into clear content updates and publishing plans that support organizational objectives.
- Identify opportunities to streamline content production and publishing through process improvements and the effective use of AI and automation tools.
- Act as the business unit representative for content-focused initiatives, including privacy, security, and regulatory changes.
- Collaborate with legal, compliance, and internal governance teams to assess content impacts of new or changing regulations and ensure required updates are implemented accurately and on schedule.
- Support audits, reviews, and documentation related to digital content compliance as needed.
Requirements:
- Bachelors degree (or higher) -OR- 4+ years professional work experience.
- 4+ years of progressive experience creating and managing website content.
- 1+ years of experience working within a Content Management System (CMS).
- Proven ability to work effectively across an organization.
- Familiarity with telecom services and technology.
- Ability to use AI to streamline and automate repetitive tasks.
- Basic knowledge of (Hypertext markup Language) HTML.
- Strong organizational and planning skills.
- Excellent written and verbal communication skills.
Benefits:
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Life Insurance
- 401(k) Plan
- Generous Vacation & Paid Sick Leave
- Seven Paid National Holidays & One Floating Holiday
- Paid Parental Leave (6 weeks after 12 months of employment)
- Adoption & Surrogacy Assistance
- Employee Assistance & Wellness Programs
- Short-Term & Long-Term Disability
- TDS Service Discounts
- Education Assistance
- Paid Volunteer Time
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