Associate Optimization Partner
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Job Description
Revenue cycle consultant optimizing physician practice performance for Ensemble’s healthcare-system clients. Analyzing processes, recommending improvements, and educating practice staff.
Responsibilities:
- Assess and examine client revenue cycle processes in physician practices from the first phone call through charge submission and reconciliation
- Conduct root cause analysis and deliver actionable recommendations
- Independently research and formulate solutions to challenges
- Create educational content from root cause analysis and instruct practice staff
- Work with Pre-Access on referrals, pre-authorizations, and related acute issues
- Collaborate with revenue cycle teams to resolve issues and provide personalized service
- Lead teams and meetings professionally while building strong relationships
- Engage and cultivate a positive workplace atmosphere
- Advise clinic operators and leaders to maximize revenue cycle performance across registration, scheduling, time-of-service collections, pre-authorizations/referrals, charges, charge reconciliation, charge lag, patient portal utilization, and patient satisfaction
Requirements:
- 3 to 5 years of experience in a similar role
- Bachelor’s degree or equivalent experience
- Clear understanding of revenue cycle operations in a physician practice
- Critical thinking and in-depth root cause analysis skills
- Ability to manipulate and prepare data for root cause analysis
- Excellent written and verbal communication skills
- Ability to speak/present to client leadership utilizing Executive Presence
- Knowledge of Microsoft Word, PowerPoint, OneNote, and Excel
- Ability to adjust quickly to abrupt change
- Ability to travel when needed
- Openness to innovation, including AI
- CRCR certification required within 9 months of hire; company paid
- Must reside in and be authorized to work within the United States
Benefits:
- Bonus incentives
- Paid certifications
- Tuition reimbursement
- Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
- Professional development
- Quarterly and annual incentive programs
- Career advancement opportunities
- Remote work flexibility
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