Bilingual Senior Business Analyst, Web Portal
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Job Description
Bilingual Sr Business Analyst developing user-friendly web portals for TELUS Health. Collaborating with cross-functional teams to deliver actionable solutions for business stakeholders.
Responsibilities:
- Partner with clients and internal teams to understand business needs
- Translate requirements into detailed technical specifications
- Support the design, development, and delivery of web portal solutions
- Ensure solutions are user-friendly, accessible, and aligned with client expectations
- Contribute to the successful migration and implementation of client portals
- Lead requirements gathering through workshops and client interactions
- Break down complex needs into clear, structured documentation
- Collaborate on solution design and estimation discussions
- Support development teams by clarifying requirements
- Coordinate and participate in user acceptance testing (UAT)
- Ensure accessibility standards (WCAG) are applied
- Contribute to release documentation and communication
- Manage priorities across multiple projects with tight timelines
Requirements:
- 5+ years Business Analysis experience
- 5+ years web portal/digital platform experience
- Experience gathering and documenting requirements
- Agile methodology experience
- Experience working with developers and QA teams
- Client-facing experience
- Bachelor’s degree or equivalent experience
- Bilingual (French and English)
Benefits:
- Collaborative and team-oriented
- Project-based work with deadlines
- Opportunity to grow and work on multiple initiatives
- Flexible and supportive culture
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