Billing Specialist
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Job Description
Billing Specialist managing recurring invoicing, customer data, and billing inquiries for Corsearch’s global brand-protection business. Supporting accurate revenue-cycle operations through NetSuite, Salesforce, and Freshdesk.
Responsibilities:
- Own and manage the Billing Inbox
- Execute weekly, bi-weekly, and monthly billing cycles for existing customers
- Manage billing batches and portfolio operations
- Administer bespoke billing data requirements and approval workflows for high-priority accounts
- Maintain customer master data in NetSuite
- Verify purchase order numbers and global billing records
- Investigate client inquiries in the Freshdesk ticket system
- Review relevant case studies and formulate action plans for client inquiries
- Execute supplemental projects and operational tasks supporting departmental goals
- Accelerate revenue cycles through prompt invoicing and billing practices
- Deliver accurate work ahead of established timelines
Requirements:
- Proven proficiency in NetSuite and Salesforce
- Strong experience leveraging ERP and CRM ecosystems for billing operations
- Exceptional organizational skills and ability to prioritize competing tasks and multitask
- Ability to maintain accuracy in high-velocity environments
- Advanced verbal and written communication skills
- Ability to collaborate with cross-functional teams and external client organizations
- Ability to work under high-volume workload pressures
- Ability to adhere to strict month-end and quarter-end reporting windows and meet firm deadlines
- Active listening and proactive follow-up skills
- In-depth working knowledge of global regulatory requirements and tax structures, including VAT, regional tax codes, and invoicing compliance standards
Benefits:
- Fully remote work arrangement
- Inclusive and diverse workplace
- Equal opportunity employer
- Opportunity to contribute to mission-driven brand protection services
- Collaborative culture with global teams
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