Billing Coordinator – Specialty Pharmacy

Posted 9hrs ago

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Job Description

Billing Coordinator managing claims, adjudication, and prior authorizations for WellDyne’s specialty pharmacy services. Resolving rejected orders and supporting copay and patient assistance programs.

Responsibilities:

  • Manage the adjudication inboxes
  • Assist with medical claims billing
  • Troubleshoot orders with rejected status, including refill too soon, dose changes, duplicate claims, and eligibility issues
  • Reconcile the master claims queue
  • Assist with billing projects, including Member AR report and COGS
  • Ensure insurance information is accurate for correct adjudication
  • Assist patients with re-enrollment of copay cards and patient assistance plans
  • Communicate with patient assistance plans when necessary to obtain payment
  • Assist with timely initiation and resolution of prior authorizations
  • Work with appropriate staff members to resolve claims issues
  • Follow and aid in enforcement of company policies and procedures
  • Perform other duties as assigned
  • Work in a typical office environment with prolonged sitting and standing in front of a computer
  • Operate standard computer, phone, and office equipment
  • May work long hours and handle occasional high-stress customer, client, and employee interactions

Requirements:

  • High School Diploma or equivalent
  • Certified and Registered Pharmacy Technician, (Colorado) in good standing required
  • Registered with the State of Florida (Florida techs only) in good standing required
  • Certification preferred for Florida pharmacy technicians
  • Previous Prior Authorization or Claims experience is preferred
  • Demonstrates a high degree of personal responsibility regarding accuracy and quality of work
  • Demonstrates ability to work effectively and maintain expected productivity
  • Ensures accuracy of information being provided to Management for review
  • Schedules own time based on priorities
  • Demonstrates Excellent customer service and Professionalism
  • Ability to multi-task
  • Ability to communicate effectively, patiently, and courteously
  • Ability to work in a high pace, stressful environment
  • Should be independent and self-motivated
  • Maintains a good attendance record
  • Respect and maintain confidentiality guidelines of HIPAA