Brand Development Project Manager
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Job Description
Project Manager ensuring timely hotel openings and member satisfaction supporting BWH Hotels' revenue objectives. Collaborating with corporate teams and managing the onboarding process for new properties.
Responsibilities:
- Ensures timely hotel openings and Member satisfaction to support Company growth and revenue objectives by managing and facilitating the property transition and onboarding process of under-construction, pre-construction, and conversion projects.
- Provides coaching, consulting, coordination, and training for hotel owners, management, and staff.
- Acts as the primary point of contact between BWH Hotels and new properties during the onboarding process.
- Collaborates with multiple corporate functional teams to successfully manage projects and ensure revenue goals, guest satisfaction, and compliance with brand and design standards are achieved.
Requirements:
- Minimum of five (5) years of professional hospitality industry experience, including at least three (3) years in a management-level role.
- Regional Management experience preferred.
- Bachelor’s degree in hospitality, communications, business management, or a related field, or an equivalent combination of education and experience.
- Current Certified Hotel Administrator (CHA) designation or the ability to obtain within 12 months.
- Preferred but not required: Certified Hospitality Trainer (CHT), Certified Hospitality Industry Analyst (CHIA), Certified Hospitality Sales Professional (CHSP).
- Obtain BWH Quality Assurance Assessor certification within 90 days of hire.
- Intermediate proficiency in Microsoft Office Suite and project management platforms such as Smartsheet.
- Financial and budgeting acumen.
- Strong knowledge of select- and full-service hotel operations.
- Proven project management experience.
Benefits:
- Medical/Dental/Vision available day one
- Vacation/Sick- accruals start day one
- Paid company holidays and personal holidays to celebrate what’s important to you
- 401K - company contribution and match (U.S.)
- Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
- Employee discounts/hotel discounts
- Free financial and health wellness programs
- Tuition Reimbursement
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