CRM Project Manager
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Job Description
CRM Project Manager leading global CRM projects to enhance sales excellence at Ingersoll Rand. Translating business needs into structured CRM initiatives with measurable impacts on sales performance.
Responsibilities:
- Lead and manage CRM and sales excellence projects, defining scope, objectives, milestones, dependencies, and success metrics aligned with commercial priorities.
- Coordinate cross-functional workstreams to ensure consistent execution of CRM initiatives and commercial standard work across regions and business units.
- Translate business and commercial requirements into clear functional and technical inputs for CRM delivery teams.
- Run data-driven analysis using CRM data to support decision-making, prioritization, and impact assessment.
- Own project governance, planning, and progress tracking, providing visibility on timelines, risks, dependencies, and delivery status to senior stakeholders.
- Drive adoption of digital sales capabilities and support training and enablement, including implementation coordination, stakeholder alignment, and performance tracking.
Requirements:
- Bachelor’s degree in Business, Marketing, Engineering, Analytics, or a related field; Master’s degree preferred.
- Experience in project management, sales operations, commercial excellence, or consulting roles, with proven end to end delivery responsibility.
- Demonstrated experience leading complex, cross functional, global initiatives involving multiple stakeholders and dependencies.
- Solid understanding of sales processes, commercial standard work, and CRM enabled operating models.
- sólido conhecimento de processos de vendas, procedimentos comerciais padrão e modelos operacionais habilitados por CRM.
- Hands on experience with CRM platforms (preferably Salesforce) and digital sales enablement technologies from an implementation and rollout perspective.
- Strong planning, prioritization, risk management, and data analysis skills, with the ability to manage multiple initiatives in parallel.
Benefits:
- Remote-based
- Special accommodation for disabilities
- Inspired teams
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