Business Analyst, Intermediate
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Job Description
Business Analyst supporting PLATO’s large-scale case management modernization program. Developing roadmaps, governance materials, stakeholder insights, and partner integration strategies.
Responsibilities:
- Support planning and execution of partner onboarding and integration activities
- Conduct readiness assessments, develop enablement strategies and engagement plans, and support operational transition
- Analyze business needs, processes, and transformation opportunities for case management modernization and simplification
- Contribute to CMP roadmap development and refinement by evaluating priorities, dependencies, milestones, risks, outcomes, and objectives
- Conduct research, business analysis, and strategic assessments
- Develop decision papers, strategic points of view, leadership briefings, recommendations, governance packs, presentations, reports, briefing materials, and communications products
- Translate complex technical, program, risk, and dependency information into clear, actionable insights
- Support business value realization by assessing and communicating benefits, impacts, outcomes, and investment impacts
- Maintain governance artifacts, action logs, and decision-support documentation
- Communicate program updates, risks, dependencies, and key outcomes to stakeholders
Requirements:
- 5+ years of demonstrated experience in Business Analysis, Requirements Management, and Business Process Analysis/Design
- Knowledge of Business Transformation, Business Model Strategy, and Strategic Planning & Roadmap Development within complex organizational environments
- Strong Stakeholder Engagement, Facilitation, and Executive Communication skills
- Experience supporting Change Enablement, Partner Readiness, and organizational adoption initiatives
- Proficiency in Performance Reporting, data analysis, and development of insights, presentations, and recommendations
- Strong Problem-Solving, Critical Thinking, and analytical skills
- Knowledge of Project Management principles, including planning, coordination, risk management, dependency management, and delivery support
- Experience in Benefits Realization, Value Measurement, and Value & Benefit Identification
- Reliability or higher security clearance required at time of application
- Preference given to candidates who hold or are eligible for a secret clearance
Benefits:
- Collaborative environment
- Mentorship and knowledge-sharing
- Inclusive hiring practices
- Recruitment process accommodation support
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