Business Analyst
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Job Description
Digital learning content and vendor coordinator supporting Tennessee education projects. Managing asynchronous modules, accessibility compliance, vendors, and project deliverables.
Responsibilities:
- Develop, manage, and maintain digital content for online learning environments and professional learning initiatives
- Edit multimedia content, including videos, graphics, presentations, e-learning modules, and web-based resources developed by vendors
- Collaborate with subject matter experts to translate content into effective asynchronous learning experiences
- Ensure consistency of branding, messaging, and instructional quality across digital products
- Design and develop self-paced learning modules using instructional design best practices
- Support learning pathways, online courses, microlearning experiences, and resource repositories
- Incorporate learner engagement strategies, assessments, and multimedia elements into asynchronous content
- Use learning management systems and digital authoring tools to build and maintain learning experiences
- Serve as primary liaison among external vendors, consultants, service providers, and stakeholders
- Coordinate project timelines, deliverables, reviews, and approvals
- Monitor vendor performance and ensure quality, accessibility, and contractual compliance
- Facilitate project meetings, status updates, and communications
- Identify and escalate project risks, dependencies, and resource needs
- Conduct accessibility reviews and remediation of digital materials under Section 508 and WCAG standards
- Provide accessible design guidance to vendors and stakeholders
- Implement quality assurance processes for functional, learner-centered, compliant content
- Gather requirements and translate stakeholder needs into project plans and deliverables
- Support reporting, documentation, and continuous improvement
- Maintain documentation related to project development, accessibility reviews, and vendor deliverables
Requirements:
- Bachelor's degree in Instructional Design, Educational Technology, Communications, Digital Media, Project Management, or a related field, or equivalent professional experience
- Minimum of 3 years of experience developing digital content and learning resources
- Experience managing projects involving multiple vendors and stakeholders
- Demonstrated experience creating asynchronous learning modules and online learning experiences
- Knowledge of instructional design principles and adult learning best practices
- Working knowledge of Section 508 accessibility requirements and digital accessibility standards (WCAG 2.1 or higher)
- Experience reviewing and remediating digital content for accessibility compliance
- Strong project management, organizational, and communication skills
- Ability to manage multiple projects and deadlines simultaneously
- Experience in K-12 education, higher education, government, or public sector environments preferred
- Experience with learning management systems such as Canvas, Moodle, Schoology, or Blackboard preferred
- Experience using authoring tools such as Articulate 360, Rise, Storyline, Adobe Creative Cloud, or Camtasia preferred
- Familiarity with project management practices preferred
- Accessibility, project management, instructional design, or related certification preferred
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