Business Analytics Director
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Director of Business Analytics at Cigna overseeing digital and customer experience strategies through data analysis. Leading a high-performing team to align business outcomes with consumer value perception.
Responsibilities:
- Create analytical proof points to link digital capabilities and consumer value perception with business outcomes
- Establish reporting and analytics that enables development of continuously improving Digital Products across the enterprise
- Oversee evaluation and optimization of digital features, platforms, and engagement strategies, evolving operating model as needed
- Lead segmentation, behavioral, and journey analyses to understand areas of opportunity for consumer experience agenda
- Identify key drivers of customer satisfaction, engagement, and value perception
- Collaborate across digital, clinical analytics, data science, technology, product, and business teams to deliver integrated solutions
- Align stakeholders around common objectives, priorities, and success measures
Requirements:
- Strong experience in business analytics, affordability analytics, and/or customer experience analytics in healthcare
- Proven ability to influence strategy and decision-making through data and insights
- Demonstrated ability to lead data and analytics teams to orient jointly around consumer needs and employer group client needs
- Excellent communication skills with the ability to translate complex analytics into business value
- Demonstrated ability to operate in ambiguity and make sound decisions with limited information
- Experience in healthcare, payer, or digital health environments
- Proficiency in analytics tools and platforms (e.g., SQL, Python/R, Tableau/Power BI)
- Experience developing and disseminating consumer/ member level analytics
Benefits:
- Medical, vision, dental, and well-being and behavioral health programs
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
Similar Jobs
Director, Mobile & Converged Services
Director of Mobile & Converged Services at Sparklight leading mobile product development and market growth. Focused on building and managing MVNOs, and enhancing customer experience.
K-12 Tutoring Solutions Director
K-12 Tutoring Solutions Director at Littera building partnerships with school districts for tutoring solutions. Leveraging district administration expertise to design tailored tutoring programs and ensure student success.
Director, Virtual Utilization Review
Director of Virtual Utilization Review at Ensemble guiding client partnerships and transformational change in healthcare revenue cycle management. Leading strategic initiatives with a global team for improved performance.
Director, Smart Grid – Electric Utility Consulting
Director role leading Smart Grid consulting at JSI, a broadband solutions firm. Focused on electric cooperatives and municipal utilities with significant travel requirements.
Managing Director, Performance
Managing Director leading performance marketing efforts for Clever Digital Marketing, driving client success and operational excellence across multiple channels.
Director, Manufacturing Strategy – Transformation
Director driving manufacturing strategy and transformation for ERMCO, leading modernization initiatives and enhancing supply chain capabilities. Collaborating with executives to align operational growth and efficiency.
Director of Support
Director of Support leading a customer-centric support organization for Crunchafi, a cloud-based accounting solutions provider. Overseeing team development, process design, and performance management.
Western Regional Director
ASDC Regional Director responsible for supporting and coaching State Party leaders across the Western region. Fostering communication and building Democratic infrastructure for successful coordination.
Director of Instructional Support – Elementary Reading Initiative
Director of Instructional Support leading elementary reading initiatives in partner districts to drive improvements. Focusing on instructional leadership and working closely with district and school leaders.
Director of Strategic Technologies Alliances
Director of Strategic Technologies Alliances defining partner strategy with hyperscalers at Arango. Leading strategic technology alliances and driving ecosystem growth.
Director, NCAA Ground Transportation Program
Director of NCAA Ground Transportation program managing end-to-end operations and relationships with NCAA and vendors. Overseeing program technology and providing leadership to the transportation team.
Associate Director – Curriculum, Accreditation, State Alignment
Associate Director coordinating curriculum governance and accreditation at Miami University. Ensuring academic processes align with state authorization and transfer articulation requirements.
Associate Director, Quantitative Pharmacology
Associate Director leading model-informed drug development strategies for therapeutic areas at Regeneron. Collaborating cross-functionally to inform regulatory strategy from development through submission.
Lead Director, Trade Formulary Innovation
Director of Trade Formulary Innovation at CVS Health supporting growth strategy through innovation and project management. Collaborating with cross-functional teams and leading business case development.
Associate Director, Medicare Advantage Bid Strategy, Analytics
Associate Director for Medicare Advantage Bid Strategy & Analytics at Devoted Health. Responsible for pricing, optimizing benefits, and financial modeling with a focus on AI tools and analytics.
Senior Director, Strategic Insights
Senior Director Strategic Insights driving enterprise strategy execution by integrating consumer research and performance management at Geisinger. Leading insights to inform decisions and accountability across the organization.
Area Director of Revenue Management
Area Director of Revenue Management responsible for revenue strategy across multiple hotels. Driving pricing and optimizing revenue for Pyramid Global Hospitality while collaborating with various teams.
Assoc. Director, Quality Systems – Vendor Management
Associate Director overseeing Global External Vendor Management program at BioCryst, managing GxP vendor qualifications and lifecycle. Collaborating across multiple groups to ensure compliance and quality.
Associate Director, Alliances Deal Maker
Director, Deal Maker at Kyndryl leveraging Microsoft alliances to support complex managed services. Lead negotiations and create tailored proposals for multi-million deals to closure.
Senior Director, Process & Services Excellence
Senior Director of Process & Service Excellence at BeOne, responsible for driving operational excellence across Global Technology Solutions. Leading transformation initiatives to simplify processes and enhance service delivery.