Business Manager
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Job Description
Business Manager managing Kimball Electronics’ industrial OEM customer accounts and strategic growth. Coordinating customers, plants, and headquarters while supporting profitable expansion through global travel.
Responsibilities:
- Maintain long-term customer relationships while optimizing the capacity and capability of current facilities
- Serve as the main contact between customers and Kimball Electronics
- Oversee coordination between customers, Kimball plants, and headquarters
- Communicate Kimball's Package of Value and implement strategic plans for long-term relationships with existing OEM customers in the industrial market
- Work across all organizational levels while traveling globally for customer and company visits
- Learn Kimball Electronics philosophies, culture, processes, facility capabilities, customer management model, and quote development process
- Manage accounts using Business Warehouse, forecast management, SAP, and the Quote Model
- Work within customer S&OP, E&O claims, and AR processes
- Develop account strategy statements and assume responsibility for launch activities
- Manage Periodic Business Reviews, scorecards, and action plans
- Identify additional opportunities within current accounts and assume ownership of customer account assignments
- Guide profitable strategic growth, positive cash flow, on-time AR, and productivity plans
- Identify and lead business development improvement processes
- Support at least two accounts
Requirements:
- Willingness to travel nationally and globally
- Ability to work remotely
- An engineering degree, or relevant Electronics Manufacturing, Business Development or Program Management experience
- Relevant industry work experience
- Experience establishing long-term relationships with customers at all levels
- Excellent negotiation skills
- Experience working with customers, suppliers, and operations
- Exposure to Lean/Six Sigma processes and techniques
- 3+ years of experience leading teams without direct reports
- Ability to work with all levels of the organization, including customers and internal teams
- Ability to guide specific projects and account teams
- Detailed and responsive to customer and operational needs
- Ability to develop and articulate creative solutions to operational and commercial issues
Benefits:
- Medical, Dental, 401K, Vision, Disability, and Employee Assistance Program
- Kimball Cares Leave Program
- Work schedule flexibility
- Senior Leadership Engagement
- Personal development
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