Business Operations Analyst II
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Job Description
Business Operations Analyst II delivering Tableau and Power BI insights for Labcorp’s healthcare laboratory services. Automating data pipelines, reporting, and AI-enabled operational decision-making.
Responsibilities:
- Develop, enhance, and maintain interactive Tableau dashboards and reports
- Analyze data to identify trends, patterns, performance drivers, and operational improvement opportunities
- Translate business questions into analytical approaches supporting decision-making
- Validate data accuracy and consistency across reporting platforms
- Lead the strategic advancement of AI and Copilot in the Division
- Streamline and automate recurring data processes
- Build and optimize data pipelines using Alteryx, Tableau Prep, SQL, Excel, and other data integration tools
- Ensure data integrity through quality checks, documentation, and governance practices
- Maintain data dictionaries, definitions, and reporting standards
- Deliver recurring and ad hoc performance reports
- Communicate insights to technical and nontechnical audiences
- Support KPI creation, tracking, and refinement
- Provide analytical support for business cases, forecasting models, and process improvement initiatives
- Partner with operational leaders and stakeholders to design analytics solutions
- Act as a subject matter resource on Tableau and reporting best practices
- Provide stakeholder training or documentation on dashboards, data definitions, and insights
Requirements:
- Bachelor's Degree
- Preferred: 3+ years of experience in business analysis, operations analytics, or a related role
- Proficiency in Tableau and Power BI, including dashboard development and visualization best practices
- Experience with Alteryx, Tableau Prep, Power BI, Salesforce, SQL, advanced Excel, Power Query, Python, or similar tools
- Strong analytical, critical-thinking, and problem-solving skills
- Ability to simplify complex data into clear, actionable insights
- Strong attention to accuracy, detail, and data quality
- Ability to manage multiple priorities and meet deadlines
- Strong written and verbal communication skills
- Advanced Microsoft Office skills, including Outlook, Excel, and PowerPoint
- Aptitude to rapidly learn relevant tools such as Alteryx and SQL Server
- Ability to build collaborative relationships
Benefits:
- Bonus and/or commissions under the applicable variable compensation plan
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability (STD)
- Long-term disability (LTD)
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
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